An HR (high resistance) fault. Essentially a poor connection somewhere. A CIDT test performed by service provider may confirm its presence.

Hopefully I've done enough to avoid a nasty engineers fee! That's a nasty fee, not a nasty engineer!

I've tested the broadband and phone via the test socket, using an adsl filter. Tested the phone only, again in the test socket, with broadband off and unplugged. Tested the phones in the adsl filtered face plate too. The noise is present no matter what.

In reply to a post by B31:

Well, the broadband started working again just before lunch, and looks like it has been up most if not all of the day.

The line is still very noisy though.

line test recording (recorded on a phone plugged into the master socket, it also sounds similar on the cordless phone).

Just listened to the recording and that sound like a loose wire, like Zarjaz has said, possibly a loose connection.

Paul

I wonder if an engineer was working on the local CAB on Saturday.

Perhaps the connection came loose.

Wouldn't be the first time I've been disconnected accidentally, I hear the CAB is very untidy.

In reply to a post by B31:

I wonder if an engineer was working on the local CAB on Saturday.

Perhaps the connection came loose.

Wouldn't be the first time I've been disconnected accidentally, I hear the CAB is very untidy.

Its possible, those IDC connectors that are used in those cabinets are well terrible, all it takes is for an engineer to loose their insertion tool and end up using a small thing flat head screwdriver to push the wires through, I know I have seen some sub contractors do it.

Well we had an issue a while back where we along with several other homes on our phone pole ended up on each others lines, which resulted in another visit to all those homes, turned out a wad of wires got pulled out of the shield in the chamber and the engineer just assumed they went to where he put them.

As for them being tidy, LOL, you should see in ours, in ours it looks like a spiders web all screwed up into a ball or messiness LOL.

I have seen the new tool less panels that BT are moving over to soon, they will result in a much more tidy cabinet.

Paul

Yeah, swapping lines over is pretty bad!

My current speed test is

Download 0.14Mb/s
Upload 0.87Mb/s
Ping 1421 ms


As for messy CABs having seen some tidy and some very untidy data centres I can appreciate that! One floor tile had so many cables going through it there was no way you could trace a particular one and I'm not even sure how they got the last cable through the hole!

Don't think the broadband has been up at all today, nor was it working (at all) yesterday evening.

Just listened to the line several times, no dial tone.

Called my landline from my mobile, the phone rang and could be answered.

I now have a dial tone again, not sure how long for!

No update from BT yet. Their estimated fix time is 5pm tomorrow.

In reply to a post by B31:

Don't think the broadband has been up at all today, nor was it working (at all) yesterday evening.

Just listened to the line several times, no dial tone.

Called my landline from my mobile, the phone rang and could be answered.

I now have a dial tone again, not sure how long for!

No update from BT yet. Their estimated fix time is 5pm tomorrow.

Good luck.

Paul

Ta.

Still no news from BT, estimated fix date now breached.

I texted them yesterday, but they've not responded yet.

Customer services said they'd call me tomorrow morning (arranged when I called up on Sunday), so hopefully I'll get an update!

I imagine if its not in the cabinet it could be fun trying to find the damaged/loose connection.

I imagine if its not in the cabinet it could be fun trying to find the damaged/loose connection.

.... but that's what the engineers are trained to do.