Looking at your photo, it's only 2 wires to connect. You can just use a chocolate block connector to connect. Telephone cable available almost every where.
Orange from the black covered cable to solid blue on the white covered cable. Solid white from the black cover cable to white with blue tracer on the white covered. Easy easy.
It's only 48 volt on BT Cable with very, very low ampage. No risk at all.

Hi, its all tapped up so pointless to photograph, I would say the the wire looks a little stretched, hence able to tape it.

OK, it looks like BT Openreach have extended their wiring to the new location of the master socket. So the wiring up to the master socket is theirs and they should maintain it.

You can buy those jelly crimp connectors shown in your pictures on ebay, search for 'telephone wire connector'.

In reply to a post by rogerfp:

Looking at your photo, it's only 2 wires to connect. You can just use a chocolate block connector to connect. Telephone cable available almost every where.
Orange from the black covered cable to solid blue on the white covered cable. Solid white from the black cover cable to white with blue tracer on the white covered. Easy easy.
It's only 48 volt on BT Cable with very, very low ampage. No risk at all.

Chocolate block = COWBOY

and obviously an illicit piece of work that any BT Tech would immediately spot!

Chocolate block = COWBOY

and obviously an illicit piece of work that any BT Tech would immediately spot!

Completely and utterly correct.

Not only that, they are also pants at making a decent connection, HR faults aplenty.

Anyway if he's working in the area, how much do you think he would charge for 10 minutes work, whilst logged in on another job?

And what of the tracker in said engineers vehicle ??
What of the time constraints imposed on engineers by management ?

BTBert has years of experience on the job, I know the geezer, he knows his stuff.

At least I've explained how to fix the problem, instead most on here posting inane and pointless comments such as asking how it happened, photos of the damage and whinging about the type of connectors. I'm sure everyone commenting is so professional, not. Instead of criticising, why not try helping.

Edited by deleted (Sat 05-Dec-15 21:54:24)

I don't see anyone, including two Openreach engineers, criticising the DIY suggestions.

It's the suggested approach to and bribing of an Openreach engineer and making illicit payments to them that are the point in contention.

There may be some who would do the job. I'd rather have an honest one in my house. Not because I'd be worried about theft, but because I could trust him to do a professional job.

Quite apart from all that, we get a few reports every month of engineers not turning up to appointments, when many people have taken time of work and lost pay as a result. No doubt you wouldn't mind sitting at home waiting, then having to do the same another day, while a dishonest one pockets a few £20 notes.

(To the OR guys - that isn't suggesting any OR person does such things, but would be a logical consequence if the poster's suggestions worked in practice).

Edited by RobertoS (Sat 05-Dec-15 22:34:51)

No, you suggested that the OP breaches his contract with BT and undertakes an illicit modification to the BT network.

A change that could introduce another potential fault in the line and then when that is investigated a charge levied returning the installation to standard.

The request for pictures - that has confirmed the fault is on the BT side of the master and further comments suggest that damage has been caused to the cable by some means - possibly accidental. However, that can be charged to the customer.

Edited by MHC (Sat 05-Dec-15 22:46:25)

If you say so Rob. I really can't be bothered to make an issue of it. Must be a much more perfect world in Stockport than where the rest of us live.