Bit annoyed with Vodafone
I took out an extra data pack, by phone, as I was very close to the limit.
I didn't use it, but I'm not too fussed with that.
When I went to cancel, it said the last charge would be on the next bill - so I'm being charged for two months when I needed it for none.
The guy on the phone said I could cancel it at any time, but didn't say when I'd need to cancel it.
I took it out on the last day of my contract - apparently I'd also need to cancel it on that day too, in order to be charged once!
Hmmm.
BT ADSL customer getting 1.7 Mbps (0.6 Mbps up) on a new road / new build development
CAB not FTTC enabled, not part of the 66% commercial plan. Not rural - no BDUK funding
(Virgin Media nearby)