The usual nit-picking apart, this site alone shows the poor standard of many. If this site is so top of the pile, they should be pushing for OR to raise their game instead of splitting hairs and oneupmanship!

On forums in general people won't praise good experiences. They'll just get on with their day.

You'll generally only hear about poor experiences on forums.

In reply to a post by Icaras:

On forums in general people won't praise good experiences. They'll just get on with their day.

You'll generally only hear about poor experiences on forums.

Indeed, ive been lucky that the 3 times ive had to have a OR guy/gal out they have been very skilled, the one time i had kelly's out i wont go into.......... but anyone could have a bad day or not have delt with that problem before AND its not just openreach, im in the middle of a complaint with virgin with my mum as they sent a man to fix a damaged cable at her house and he was the most nasty man ive ever met, not to go into meny details he tryied to say that there was no problems at all and we where wasteing his time (showed him the damaged cable) he then tryied to make out it was not in the place on his work order so he couldnt do anything! quick call to virgin by us then from them to him and he went to fix it. mum went to offer him a coffee/tea and overheard him talking on the phone saying he was going miss the party because (and i qoute from what she said) "the [censored] at my last job is makeing me stay" after he left she cryied for an hour.

My personal view is that openreach should be left alone and there is NOTHING stopping anyone else from rolling out FTTP (as some are), the conservertives started this whole mess when under maggy's leadership and now they are makeing a bigger mess under cammy. the faster they are out of power the better BUT unfortionatly there are no good alternatives now that labour is being run by someone who seems to have his head in the sand

In reply to a post by omnius:

... the conservertives started this whole mess when under maggy's leadership and now they are makeing a bigger mess under cammy. the faster they are out of power the better ....

That's rather a sweeping statement isn't it?

Why didn't Labour fix it between 1997 and 2010?

i dont think it is after reading this (old i know but still seems relevent and its been referanced by other people on the bbc debate) .....

http://www.techradar.com/news/world-of-tech/how-the-...

as for why labour didnt fix it i wish i knew, i dont understand why labour did most of what they did when they where in power but then i also dont see the point of HS1 and 2.

indeed, yet people will carry on claiming BT props up openreach instead of the other way round.

why are BT fighting so hard to keep openreach.

I believe Openreach is the most profitable part of BT Group. No wonder they want to keep it.

What pays for the Sport?

Simple - it partly comes from the extra subscribers who join for the sport deliberately; especially those joining from VM. And partly from the increase in ARPU that comes from "stickiness" - less churn; less people leaving; more upgrading within the ISP, and more buying extra services. More people who stay because it is the best way to keep the sport.

Finally having a decent broadband speed from fibre, with a stable speed too, all helps reduce that churn. Customer satisfaction. But the same fibre is also the enabler of OTT TV.

It is a symbiosis. BT Retail props up Openreach and Openreach props up BT Retail, all at the same time.

Why do BT want to keep Openreach? Because it lets them make strategic decisions from top to bottom of the supply chain. They aren't dependent on someone else.

BT Retail buys from BT Wholesale surely not from BT Openreach, somebody will set me right if I am wrong

Don't forget what the pubs and clubs pay for BT Sport packages, the 8,000 pubs last January and I presume more now must make some dent in the rights fees and people forget that they are usually paid out over a period rather than all at the time of the announcement.