Whose outgoing server? What is in the server box in the client email account setup?

In reply to a post by RobertoS:

You can also look at Zen, IDNet, Uno, Aquiss, Claranet and many others.

And we do

Matt

In reply to a post by BeachWalker:

Thinking of going to SKY?

There's no point. TalkTalk do not block any ports, so the issue does not lie with the ISP. If you let us know the SMTP server hostname maybe someone on TalkTalk can attempt to connect to it.

See a PM I've sent you. (Flashing envelope in the menu bar).

Are you sure it's not your firewall blocking them ?.
I have to open ports on my hardware firewall .

In reply to a post by BeachWalker:

tried 25, 465. 587 all blocked, i want to use SSL

Ports 465 & 587 are not blocked on TT or any other ISP for that matter.

Don't forget as well as ticking the SSL box you must also tick the "My SMTP needs authentication" box and authenticate it by the same username & pwd as your incoming server.

In reply to a post by Oliver341:

Some providers that don't support SSL email are TalkTalk, Plusnet and EE.

More accurate to say :

Some providers that don't provide SSL email are TalkTalk, Plusnet and EE. However all these ISPs do support access to Authenticated SSL email from other email providers.

Edited by XRaySpeX (Tue 08-Mar-16 02:11:40)

Agreed. That PM I sent him was offering to take a look at his email client settings and advise him. He's read it but not replied.

I was hoping either to help him fix it, or agree he had them right and TT were blocking it somehow. It's unlikely they are, but I'm staying open minded. They'd need to be doing some pretty nasty trick, and I'm sure we would have heard literally years ago if they were.

We would indeed!

I spend ages with EE users on how to set-up email, particularly SMTP, both on mobile phones & PC mail clients, both for EE's non-SSL Authenticated SMTP & other providers' SSL Authenticated SMTP, like GMail & Hotmail (errrr I mean Outlook.com), Even had one of those yesterday for Cambridge Uni email servers. And you'll be amazed (or you probably wouldn't) how many just can't get it right. You tell them SSL so they don't tick the SSL box, you tell them it needs Auth & they don't tick that box and then they wonder why the server says it can't connect!