Yes it seems Sky fibre is available at your location but no other Sky broadband is, so Sky were not lying - they actually cannot switch you back to ADSL.

To go back to ADSL you'll have to leave Sky.

In reply to a post by BatBoy:

Is the Sorbie exchange daisy-chained to a Sky LLU exchange?

Seems to be.

OHP Exchange code: NES
OHP Exchange name: NEWTON STEWART

Matt

In reply to a post by MrSaffron:

Okay there should ideally be caveats since when the estimates are that low the chance of it being wrong is much higher.

As for switching back - Sky just need to cancel the VDSL2 and fall back to their ADSL2+ service. Entirely possible and if they refuse its get refunds and go elsewhere.

On the estimate - the suggestion is that you are 1.5km to 2km from the street cabinet supplying the VDSL2 service.

The thing about the estimate is that it is usually based on the distance between the cabinet and the DP, with the assumption that there is then a short distance of dropwire going to the customer.

Of course that is true for the majority of people, but for some rural lines there can be 500m to 1km between the DP and the customer's house.

The Openreach estimates that is true (usually), we work to centroid point of postcode, and for individuals I usually fire up street view to get a sense of the spread of properties, and distance from road etc

In reply to a post by BatBoy:

Is the Sorbie exchange daisy-chained to a Sky LLU exchange?

It's not that the Sorbie exchange is daisy chained but that the Sorbie fibre cabinet itself is physically connected to another, larger exchange that has Sky backhaul in it. Apparently Newton Stewart.

Edited by deleted (Sun 08-May-16 19:04:57)

That makes sense given you can order Sky fibre but not Sky broadband.

In reply to a post by Icaras:

In reply to a post by BatBoy:

Is the Sorbie exchange daisy-chained to a Sky LLU exchange?

It's not that the Sorbie exchange is daisy chained but that the Sorbie fibre cabinet itself is physically connected to another, larger exchange that has Sky backhaul in it. Apparently Newton Stewart.

Makes sense, I was given the daisy chained explanation when I was doing the sky fibre trials from the team.

Edited by ukhardy07 (Sun 08-May-16 21:34:09)

In reply to a post by BatBoy:

That makes sense given you can order Sky fibre but not Sky broadband.

And as you will know, it's so common. In my area there's 11 exchanges and 5 headends. So every fibre cabinet in the borough (hundreds) is connected to one of those 5 headends.

The public don't realise (why would they?) and to be fair most Openreach engineers have no clue either, they're never told.

I didn't know it was common, in fact I didn't know it was possible until this thread, as you may be able to see from my earlier replies.

IIRC it was clear from the old leaked FTTC rollout spreadsheets, where often the fibre exchange code wasn't the exchange for the postcode/cabinet.

Edited by RobertoS (Mon 09-May-16 09:28:58)