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Standard User deleted
(deleted) Thu 23-Jun-16 10:18:10
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New Smart HUb


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Getting my new Smart Hub today after persuading BT to give me a free one. I had to accept a slight increase and forgo the special price that they had offered for a 24month contract.
The chap at Options was pretty good and signed me up for a 12 month contract that became 18 months when I got the confirmation email.
Had a bit of a moan again to BT who added a note on my contract that if I wished I could leave after 12 months.
The point of this ramble is that I want to make a note of the statistics on my current HH5 type A before I hook up the new one.
Apart from the down and upload speeds, what else would you suggest that I note.
There are bound to be problems, there always are with new gear, so I want plenty of ammo, just in case.
Standard User deleted
(deleted) Thu 23-Jun-16 11:23:32
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Re: New Smart HUb


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Noise margin and attenuation. Why not just copy everything at troubleshooting>helpdesk?
Standard User MHC
(sensei) Thu 23-Jun-16 11:46:08
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Re: New Smart HUb


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Just take screen shots of all the appropriate pages ... do it now, then in an hour or so - it will show the differences in cumulative errors (if available) and then immediately before changeover.

If it was me, I would get the stats now, at 14:00, at 17:00 (once kids are home), 22:00 (late evening), 07:00 (tomorrow morning) and just before a changeover at 09:00. Then repeat with the new hub.


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M H C


taurus excreta cerebrum vincit


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Standard User epyon
(experienced) Thu 23-Jun-16 19:33:29
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Re: New Smart HUb


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Wireless is very nice

some users are reporting lowered sync rate

i've not seen this so far myself though probably just to close to the cab.

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