I hope you never have to deal with such an incompetent installation. The wiring was done only three years ago and it has to be replaced already. It would probably have cost less than £40 extra to do it properly the first time round.

Didn't you say earlier fixing it was going to cost thousands?

if so, surely the business that installed it is liable? They could hardly claim these days that broadband access would not be a requirement.

But how come the incoming cable is not OR/Kelly's/Quinn's supplied and fit for purpose? Nobody else should be touching that.

Yes, it's going to cost thousands. I'm not sure it's going to be possible to find out who did the wiring. I believe it was done before the current business moved in.

One of the problems is that a lot of electricians, even qualified ones, don't really understand DSL.

You're right that only BT approved contractors should be anywhere near the cable from the DP to the master socket but a lot of builders ignore that. I'm not sure how it works with new builds but this is Victorian anyway.

Edited by caffn8me (Tue 02-Aug-16 16:48:19)

Yes, it's going to cost thousands.

Me and Bob could do it for less

A colleague managed to buy some a few years back from our local electrical wholesaler for a telephone extension. It was the usual CW1408 colours and I only realised that it was Copper Covered Steel when I discovered that it was magnetic. That ruled out aluminium or indeed copper.

Cheers!

They generally use Kevlar coated fibre nowadays