In reply to a post by baby_frogmella:

What exchange are you connected to? Because if there's no Sky LLU ((ADSL2+) at your exhange you will be on the notorious Sky Connect service which would explain your lousy speeds.....
https://www.samknows.com/broadband/exchange_search

Lancaster

Sky has LLU available there

In reply to a post by maxrebo:

In reply to a post by baby_frogmella:

What exchange are you connected to? Because if there's no Sky LLU ((ADSL2+) at your exhange you will be on the notorious Sky Connect service which would explain your lousy speeds.....
https://www.samknows.com/broadband/exchange_search

Lancaster

Then you can breath a sigh of relief

Your router stats are required to find out more about your line.

In reply to a post by panda:

You may have missed this:

In reply to a post by maxrebo:

FTTC is currently not available on this cabinet due to following reasons:- Cabinet to be enabled between Apr-16 and Mar-17. Date to be confirmed once the survey is complete...

I did miss that, you're right .

We do need those router stats. That's connection speeds (sync), attenuations and noise margins both downstream and upstream. As others are also now saying, according to that table the speed even on ADSL should be better than you are measuring.

There are often a few things we can do about that.

How are you connecting to your router to get that speed? Wired or wireless? Is the router plugged into the master socket, or an extension?