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Standard User deleted
(deleted) Fri 07-Oct-16 21:29:56
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Re: BT Infinity 2 and only on a 55mb circuit?


[re: deleted] [link to this post]
 
Do you have any phone extensions in other rooms?
Standard User deleted
(deleted) Fri 07-Oct-16 21:30:35
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Re: BT Infinity 2 and only on a 55mb circuit?


[re: deleted] [link to this post]
 
Nope its connected to the only one in the house.
Standard User deleted
(deleted) Fri 07-Oct-16 21:31:24
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Re: BT Infinity 2 and only on a 55mb circuit?


[re: deleted] [link to this post]
 
Then simply, you need an engineer visit.


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Standard User RobertoS
(elder) Fri 07-Oct-16 21:32:12
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Re: BT Infinity 2 and only on a 55mb circuit?


[re: deleted] [link to this post]
 
Is there any chance you could upload a photograph of that master and faceplate somewhere and give us a link to it smile. I ask that because Openreach are in the process of introducing new types (NTE5C) instead of the NTE5As we have been getting for years.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User RobertoS
(elder) Fri 07-Oct-16 21:33:15
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Re: BT Infinity 2 and only on a 55mb circuit?


[re: deleted] [link to this post]
 
In reply to a post by Hoadie:
Nope its connected to the only one in the house.
New house to you, or a new build house?

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User deleted
(deleted) Fri 07-Oct-16 21:38:01
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Re: BT Infinity 2 and only on a 55mb circuit?


[re: RobertoS] [link to this post]
 
New house to me and here is the FacePlate
Standard User deleted
(deleted) Fri 07-Oct-16 21:40:12
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Re: BT Infinity 2 and only on a 55mb circuit?


[re: deleted] [link to this post]
 
Sorry it's a bit blurred. Does it say Mk2 or Mk3?
Standard User deleted
(deleted) Fri 07-Oct-16 21:43:31
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Re: BT Infinity 2 and only on a 55mb circuit?


[re: deleted] [link to this post]
 
Its a Mk3 BatBoy
Standard User deleted
(deleted) Fri 07-Oct-16 21:46:10
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Re: BT Infinity 2 and only on a 55mb circuit?


[re: deleted] [link to this post]
 
So you have no phone connected. Do you have a corded phone so you can plug in and do the quiet line test?

Is your modem the new BT Smart Hub or is it a Homehub5?
Standard User deleted
(deleted) Fri 07-Oct-16 21:47:55
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Re: BT Infinity 2 and only on a 55mb circuit?


[re: deleted] [link to this post]
 
The Router is the BT Smart Hub and i am currently waiting for my phone to arrive.
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