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Standard User Toonshorty
(regular) Sat 15-Oct-16 14:36:40
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Re: Address Checker ...


[re: godsell4] [link to this post]
 
I think it is as the address checker links have disappeared from all the pages as well. Only gives you phone number and postcode options now.

I'm looking for rentals at the minute and it was an invaluable tool for quickly checking speeds without having to mess on with ISP checkers etc.
Administrator MrSaffron
(staff) Sat 15-Oct-16 16:02:13
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Re: Address Checker ...


[re: Toonshorty] [link to this post]
 
Perhaps its part of the shift away from BT Wholesale (where many then assume you have to buy from BT) to Openreach which is much better known as supplying multiple providers

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(elder) Sat 15-Oct-16 16:09:29
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Re: Address Checker ...


[re: MrSaffron] [link to this post]
 
In which case it needs to recognise and respond to LLU-issued phone numbers and BTW-issued ones currently in use on LLU.

It also falls down on your suggestion as it has the 10-day settling period and refers in many places to WBC, both in the column headings and text. For instance:-
Note: If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service.
Amusingly the text still says the address checker is less reliable than the number one. It doesn't say the postcode one is totally unreliable for FTTx.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM


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Administrator MrSaffron
(staff) Sat 15-Oct-16 16:19:07
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Re: Address Checker ...


[re: RobertoS] [link to this post]
 
Where does http://www.homeandwork.openreach.co.uk/when-can-i-ge... refer to WBC products?

LLU would require LLU providers to pass back to open reach the geo information.

Was just an idea, given how hated the name BT is these days

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(elder) Sat 15-Oct-16 17:02:34
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Re: Address Checker ...


[re: MrSaffron] [link to this post]
 
No smile. That's the Openreach fibre checker.

I was assuming we were still on about this one, as per the OP. It has lost all access to Address lookups.

I assume because too many people had found a way round their attempt to force first entry through the default phone page, to run frequent bulk lookups on complete postcodes, which covered all the cabinets available on it. Unlike, as you know, the postcode checker.

It is still clearly a BT Wholesale lookup unless the phone number one now allows LLU numbers. Something I cannot check.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User MHC
(sensei) Mon 24-Oct-16 08:47:33
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Re: Address Checker ... Has returned


[re: MHC] [link to this post]
 
The Address option is back again ...


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User PaulKirby
(fountain of knowledge) Mon 24-Oct-16 09:13:55
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Re: Address Checker ... Has returned


[re: MHC] [link to this post]
 
In reply to a post by MHC:
The Address option is back again ...

It has been for a little while now.

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
Standard User PaulKirby
(fountain of knowledge) Sun 30-Oct-16 01:02:38
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Re: Address Checker ... Has returned


[re: MHC] [link to this post]
 
Is the DSL Checker working for you?

I get this when I try a phone number:
There is no data available for this number. This could be either because it is not a BT line or it is a new BT number that has just been provided. Most new numbers will appear on the checker 24 hours after BT has installed the line.

And this when I try the address checker:
Your address has been successfully matched; however we cannot determine ADSL availability at this address. Please try the Telephone Number or Postcode Checker.

And I have tried this from different connections all resulting the same.

I just checked the Where and when page and that's having the same issue, so I guess Openreach has broken the database again and it has broken it for the BTW checker.

Oh dear, it seems Zen cannot do any checks, all I get is the following error message:
Error message : The details you entered could not be checked at this time

Sky is the same:
We were unable to check if Sky Broadband & Talk is available. Please try again

And BT are conveniently down with the following message: Scheduled website maintenance.

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
Standard User MHC
(sensei) Sun 30-Oct-16 08:07:47
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Re: Address Checker ... Has returned


[re: PaulKirby] [link to this post]
 
Both are working fine for me.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User mikejp
(member) Sun 30-Oct-16 08:21:27
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Re: Address Checker ... Has returned


[re: MHC] [link to this post]
 
There are obviously still on-going problems - last week a whole postcode had 'no information' available.
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