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OK.
This won't affect the hassles you are having with speedtesters, but it can be worth forcing ADSL2 mode instead of ADSL2+ - at least if that modem/router can be told to do that.
ADSL2 sometimes works better than either ADSL or ADSL2+ on longer lines; it did for my mum.
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Bursts are more of an issue at low speeds, hence why the graph is important
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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There still remains the basic question - is it just a coincidence that the top six recorded speeds were on Windows 7 and the bottom 6 on Windows 10?
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Without access to all the information - which starts with the speed test results, i.e. the unique ID so can look at raw data and the actual connection speed data from the modem, the reality is impossible to say.
If this was the same PC running Windows 7 and then Windows 10 then you might be able to make comparisons, but with two different sets of hardware you introduce even more multiple variables.
In short cannot answer the question with the information I have.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I suspect there is not much data anyway. I did not keep a record but I think only a couple of tests were done using your checker on the Windows 10 machine. Downloading the rest of the page content made it much harder to do the test than on the BT wholesale checker. but the postcode we supplied was IP14 3RL and the tests were between 5 and 7 pm last Friday.
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Using flash http://tbb.st/148433208272590482692 and the other http://tbb.st/1484333038838371955 first windows 7 and second windows 10
The stand out is the latency which is worse than a satellite connection and is what I'd be looking to check if this is the case in reality
Edited by MrSaffron (Sun 15-Jan-17 17:09:03)
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Andrew
That's very helpful thank you.
If one of those was from Windows 7 then it blows the OS issue, It must have been one of the tests we thought had not completed as it took so long to do.
Unless we can persuade to migrate him onto the AOI cabinet in a reasonable timescale so he can upgrade to FTTC it looks like its worth getting an engineer out to check out the latency.
I think the latency is probably as bad as recorded as that would explain why it acts much slower than even the slow speeds would suggest it should.
I do wonder if the AIO cabinet is somehow interfering with his line even if the database says he has not been moved onto it.
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You might want to remove that coma at the end of that second result link
Paul
BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest
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And the ADSL stats would give some idea of if the line is under performing or seeing lots of errors
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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