In reply to a post by MrSaffron:

The upload activity UNO have highlighted would cause the problems you are seeing.

On how quick, its hit ENTER and see how long things take, should be pretty instant usually

Andrew

Excuse my ignorance but:

Are you talking about running nslookup from the command line?

In reply to a post by MrBeeline:

Latency not showing (IE. data field is empty).

Ping Test showing "failed"

Ah, I wonder if it's an issue at Xilo's end, I did mention it to Matt in a ticket a few weeks ago but I was using a Thomson router then - both the Thomson and Billion routers were/are set to respond to pings.

Does turning wireless off make any difference to your upload usage? Uploading all that data must have taken a long time on ADSL2+ if you are directly responsible for it!

Edited by 4M2 (Tue 30-May-17 23:20:37)

In reply to a post by 4M2:

In reply to a post by MrBeeline:

Latency not showing (IE. data field is empty).

Ping Test showing "failed"

Are I wonder if it's an issue at Xilo's end, I did mention it to Matt in a ticket a few weeks ago but I was using a Thomson router then - both the Thomson and Billion routers were/are set to respond to pings.

Does turning wireless off make any difference to your upload usage? Uploading all that data must have taken a long time on ADSL2+ if you are directly responsible for it!

But this is the thing... I'm not, as far as I can see from the MY XILO daily usage stats, uploading much (if any) data at all. See my reply to Matt a couple of posts back.

Confused I am!!!

Think I'm off downstairs now for a stiff whisky.

Edited by MrBeeline (Tue 30-May-17 23:22:32)

In reply to a post by MrBeeline:

But this is the thing... I'm not, as far as I can see from the MY XILO daily usage stats, uploading much (if any) data at all.

Confused I am!!!

There are no anomalies showing on my xilo "Broadband Daily Usage" history - the only major uploads were on the 19th May, during a metered period in the daytime, when I uploaded a few videos to YouTube amounting to nearly 1GB. Today and for the last few days the usage looks about right with very little upload data recorded.

Hope you get it sorted.

1GB is a lot to upload in a day. I suspect something running in the background that is uploading, I know because I upload a backup daily roughly about that size doubt that much would be racked up just from speed tests.

Yeap

With 0.8 Mbps upload an upload of 1.09GB today would mean you had to be speed testing solidly for 3 hours.

So time to track down what is uploading across your connection, remember mobile phones sync photos etc to cloud backups

Right guys.... I'll try and rack my addled brains here. But Matt said:

"Your line behaviour has changed (seems to have been in the last few days) - we're seeing periods of 400-500MB data being uploaded an hour, that would make web pages and various things struggle."

and other than on the 30th May, that's NOT the case.
- on the 29th May it was 171.1MB
- on the 27/28th May it was 0 MB
- on the 26th May it was 8.57MB
- on the 25th May it was 78.79MB

Think I need some sleep and look at the problem tomorrow.

Thanks for the contribution/s up to now. TBC

It's possible that Matt can see unmetered usage if xilo are monitoring your line? However perhaps you are also suffering poor internet performance during the daytime metered periods when there was low upload data usage which you have listed? (Except, of course, during the entire weekend of the 27th and 28th when your data usage was unmetered and recorded as zero on your account.)

Wired or WiFi connection to computer?
Other devices in house?