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The estimates given by BT are the sync estimate not the throughput. So, on Infinity 4 they are irrelevant as it will always sync at the same speed.
I am aware of that, it was where BT told me when I questioned the up to 86% speed drop in the evenings (granted its only happened the few times), that its not an issue until it hits 90% speed drop and that I was told this minimal speed estimate when ordering which I wasn't.
That's what I was referring to, i.e. speeds are not always mentioned when ordering.
Paul
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That is because most of the current code of practice focuses on connection speed rather than what the public see on their devices i.e. a lot of the existing code is to deal with xDSL
The new code that is in the works with peak/off-peak introduction should mean it extends to a wider technology base and cover scenarios like yours.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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That is because most of the current code of practice focuses on connection speed rather than what the public see on their devices i.e. a lot of the existing code is to deal with xDSL
Oh I am aware of that, its a shame most of BT's staff isn't.
The new code that is in the works with peak/off-peak introduction should mean it extends to a wider technology base and cover scenarios like yours.
Lets hope so and hope it doesn't take long.
Paul
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Register (or login) on our website and you will not see this ad.
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In place for May to November 2018
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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In place for May to November 2018
11 - 17 Months, not that long I guess.
Paul
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This might be a case of misspelling and an agent quoting an overall figure for the extra product, rather than your own specific estimate. A hint is saying guarantee and then giving a range, the guarantee figure should be a single figure and I don't like the use of the word guarantee as its a soft-one.
NOTE: A big difference in upload on the PlusNet ranges, since the cheaper service is capped at 1.9 Mbps upload, so may enter into the equation for some too.
Is that because he typed it wrong? or was it mis-selling?
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M H C
taurus excreta cerebrum vincit
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Lol - have removed the errant p
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Just what sync speed are you getting at the router? Checking the Router the maximum data rate is currently 50.165Mbps. That's not your sync speed, which is the speed all ISPs & BT are estimating for you. That's a theoretical max. when you line would be tottering on the brink of instability.
What does the router report as actual line rate?
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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It's a toss up really. The unlimited up to 78Mb fibre product has a higher upload limit - up to 19mb. The up to 38mb (call it 40Mb) product defaults to a up load max of 2mb.
What is more important is what do you see here i.e. current line speed This is the current sync speed as seen by Plusnet (speedtests tend to be a couple of megs down from it) and that figure can change, either up or down. Whatever you do, try to avoid unplugging the modem. If DLM decides you have a dodgy line it can take days, weeks or even longer for the speed to go back up. Been there, done that. 
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Data rate is showing as 49960Mbps. Max Data rate is 52405Mbps.
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