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Standard User deleted
(deleted) Sun 11-Jun-17 11:49:30
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Re: Speeds not as advised.


[re: 69bertie] [link to this post]
 
Current line speed is given as 49Mbps.
Standard User 69bertie
(member) Mon 12-Jun-17 08:11:00
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Re: Speeds not as advised.


[re: deleted] [link to this post]
 
So a full 10Mb/s above the next product down i.e. 38Mb/s. Unfortunately Fibre and what you get isn't always set in stone. I used to get 76Mb, now 66Mb seems to be my norm, although having just had OR carry out a number of repairs to the phone line that might change. Would I drop to a lower payment? No way, simply because I value that upload speed far more than I value the download. But at the end of the day it depends what you use the internet for.

Standard User deleted
(deleted) Thu 06-Jul-17 16:16:49
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Re: Speeds not as advised.


[re: 69bertie] [link to this post]
 
Thought I would update on outcome. After another engineer visit speeds were confirmed to be as fast as they could be. Several emails later asked them for a discount or a deadlock code. They asked me to phone retentions which I did and they offered a further discount on my existing contract. After a bit of haggling I was happy with offer.
Thanks for all the answers.


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