Yes it says 5C on it.

In reply to a post by falko89:

Yes he was overseas, Any time you're put through to India/Pakistan you know you're screwed.

Yeah, I will be glad to see the back of them, sadly billing is still handled by the overseas team.
I just use to talk to them technically to a point they got confused and passed me onto the next person, I either ended up with a UK person or got cut off which was fuel to the fire when I phone back to complain about them hanging up on me LOL

I always spoke to them politely and never raised my voice once.

Well I did loose it once to their overseas billing team, where they charge us a month or two of infinity 4 pricing even before it even went live and they accused me of lying to them.
But once I told them if they didn't refund it I would be sending an email to the CEO of BT, where they then said sorry about that, so I then apologized to them for raising my voice to them.

I am lucky with my connection, the faults team for my connection luckily enough is UK based, so I have been told.

In reply to a post by falko89:

Todays engineer was the standard Joe I believe, its now in the hands of a boost engineer.

Yeah, my one was a nice chap, very polite and chatty, he also does fibre installs etc.
He took his time going through every single test when he worked on my old ADSL connection last year.

In reply to a post by falko89:

But we'll wait and see.

Crosses fingers.

Paul

In reply to a post by falko89:

Yes it says 5C on it.

Lucky sod you LOL.

They do look nice, I have heard they are easy to knock the faceplates off when hoovering due to there are no screws holding them on.

I do like the concept of the connections though .

I could of had one installed here when my fibres internal work was done, but the engineer said it wasn't worth it due to everything is on fibre including the phone.

And that there was absolutely no benefit is having one fitted, which is true apart from they look nice.

So they left me with a cable on the skirting with a BT plug one end and 2 wires the other and once FVA went live to just open up the NTE5A socket and replace the copper line with this one.
Which I did, so now it doesn't stick out much to get knocked

Paul

Well to be honest all this means nothing to me, I know nothing about them other than its a faceplate lol

In reply to a post by falko89:

Well to be honest all this means nothing to me, I know nothing about them other than its a faceplate lol

But, but they have such a nice curve on the corners whereas the old ones are at 90° angle LOL

Paul

They are nice and curvy. I got a 5C from my Friendly BT Engineer who was great and arranged to have my underground drop wire replaced which they had to dig up the drive. It does feel a bit loose though and would imagine one knock with the hoover and it would be off.

I, however, am not a fan, they are fiddly to terminate, especially any extension wiring. Also as mentioned, the SSFP's don't seem a snug fit. Style over content in my book.

A Boost engineer should be able to do it all, though what the guy today was on about, Lord knows.

Right guys we are now back up and working. I went to bed last night at 12 at it wasn't working, up this morning at 5am and low and behold its on. So I don't really have a clue what was done.

Thank you guys for all your help with this issue.

Yaaaay !

So the truth may never be told .... but it does point towards something remote at the ISP end doesn't it.