Unless it's pusnet probably won't be able to use the hh5 with another isp

In reply to a post by BatBoy:

Unless it's pusnet probably won't be able to use the hh5 with another isp

Agreed unless it's a off the shelf variant e.g from currys.

In reply to a post by ukhardy07:

In reply to a post by BatBoy:

Unless it's pusnet probably won't be able to use the hh5 with another isp

Agreed unless it's a off the shelf variant e.g from currys.

Can't see a HH5 at Curry's only a HH6 Smarthub and the description says "System requirements BT Broadband services"

Are you on ADSL2+ now, and hoping to move to FTTC/VDSL2?

The settings to change are available in the HG612 GUI, but I don't remember them all. The first one is that currently it is probably configured for VDSL2, which is PPPoE. If you are on ADSL2+ it needs to be PPPoA. Then the VPI/VCI setting needs to be correct.

I think that's all. Google or your ISP's connection instructions or several previous posters here should be able to tell you the VPI/VCI, and whether there is anything else to change.