General Discussion
  >> General Broadband Chatter


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | [2] | 3 | 4 | (show all)   Print Thread
Standard User Zarjaz
(eat-sleep-adslguide) Fri 17-Nov-17 09:46:53
Print Post

Re: Why are my speeds so low?


[re: deleted] [link to this post]
 
Phew, well done us. grin

Administrator MrSaffron
(staff) Fri 17-Nov-17 09:47:28
Print Post

Double check speeds with Ethernet


[re: deleted] [link to this post]
 
Wi-Fi can be impacted by so much, and a number of BT customers are seeing IPv6 slow downs, so use the Run IPv4 button you should see at https://www.thinkbroadband.com/speedtest

The shape of the graph suggests variations and most commonly seen with Wi-Fi

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Fri 17-Nov-17 13:31:35
Print Post

Re: Why are my speeds so low?


[re: deleted] [link to this post]
 
An update on this folks, I�ve spoken to BT about this who say I�ve also had the speedboost applied, they say I�m getting max my line can get, I believe that�s [censored]. I think my line can take up to 80mb. Anyone know how to check this? If I go to the infinity order page it says I can get up to 80


Register (or login) on our website and you will not see this ad.

Standard User Realalemadrid
(member) Fri 17-Nov-17 14:00:37
Print Post

Re: Why are my speeds so low?


[re: deleted] [link to this post]
 
BT haven't upgraded you, they are talking rubbish as usual. You are still on 55/10 sync speeds. You need to convince them that you still need to be upgraded, best of luck!
Standard User MHC
(sensei) Fri 17-Nov-17 15:57:35
Print Post

Re: Why are my speeds so low?


[re: deleted] [link to this post]
 
Have you done a wired speed test as suggested?

If not, go and do one. Then post the results.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User deleted
(deleted) Fri 17-Nov-17 17:25:54
Print Post

Re: Why are my speeds so low?


[re: MHC] [link to this post]
 
Right folks wired is coming in at 48, wireless 24, Something wrong. I spoke to BT again the asure me I have the speed boost applied,

This all came about as I wanted to leave BT due to the price increase, they could not do anything about the price but the speed boost was the sweetener, If the speedboost doesn't work or my line cant handle anymore I may leave.
Standard User deleted
(deleted) Fri 17-Nov-17 17:30:11
Print Post

Re: Double check speeds with Ethernet


[re: MrSaffron] [link to this post]
 
This is IPV4 https://www.thinkbroadband.com/speedtest/15109397454...
Standard User MHC
(sensei) Fri 17-Nov-17 17:41:48
Print Post

Re: Why are my speeds so low?


[re: deleted] [link to this post]
 
So, here you say the wired is coming in at 48 and another link shows it to be 50 - broadly similar.

You have an up to 55 Mbps which means that you would only get 52 Mbps throughput.

So, with a potential 52, and seeing 50, you are very close and at 5:30 in an evening when most school kids are home and overloading everything some minor congestion may occur. I would not be unhappy with 50, or even 48 in these circumstances.

Your low figures of 35 are almost certainly WiFi related and not the VDSL connection.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User Zarjaz
(eat-sleep-adslguide) Fri 17-Nov-17 17:49:14
Print Post

Re: Why are my speeds so low?


[re: MHC] [link to this post]
 
Agreed, except that the OP keeps insisting he has been given a �speed boost� from earlier stats it should do pretty much the full kahuna .... maybe they�ve just not actioned it yet ?

Standard User deleted
(deleted) Fri 17-Nov-17 17:49:30
Print Post

Re: Why are my speeds so low?


[re: MHC] [link to this post]
 
I agree it seems to be a wireless problem. The question is how do I fix it? We can be talking as much as a 20mb difference with only my phone using it. When the kids etc go on I�ve seen it as low as 12
Pages in this thread: 1 | [2] | 3 | 4 | (show all)   Print Thread

Jump to