In response to Why is it a con,
What I haven�t said is that when other test are giving approx 30 the BT Test fails to complete.This has been on at least 3 occassions.
On every reported Bt test it is always approx 70.

One could suggest that if the BT test is going to give a lower value it conveniently defaults close to the end of the test.

What I do not understand is why on most occassions think Broadband test generally give me around 30 when test via BT immediately before and after give me around 70.
Only on one occasion last week did think Broadband returned over 70.
I cannot believe such major repeatable differences are due WiFi and how I hold my iPad or frequency used by the modem. Surely this doesn�t change and change back again.

I can believe the differences are down to the Wi-Fi, since any test that is running at a link that is in the home hub is NOT testing the Wi-Fi element at all. If not sure then paste a copy of the URL for the webpage you are testing at.

You need to split the names of the wireless bands into say BBHomeHub24 and BBHomeHub5 to reflect the two frequency bands and then teach the ipad about JUST the 5GHz one, and odds are that speeds will be better.

In reply to a post by MrSaffron:

IMPORTANT

The BT speed test in the home is NOT using the Wi-Fi connection even if you are looking at the page on a Wi-Fi device. The test is taking place to JUST the hub and no further

This implies that you are talking about a speedtest initiated by the hub.

I assume the new Smart hub has this ability? I'm not sure any other Homehubs do.

In reply to a post by MrSaffron:

IMPORTANT

The BT speed test in the home is NOT using the Wi-Fi connection even if you are looking at the page on a Wi-Fi device. The test is taking place to JUST the hub and no further

Are you sure? If I run BTs tester and monitor it using Task Manager's Networking Tab, I see data being downloaded to my PC at the appropriate rate - 70+ Mbps for wired and under 50Mbps wireless.

I have just checked the home hub site.
As I am sure you know it lists all the devices on line. This is interesting. It shows my smart Tv being on 2.4 Frequency and both iPads we use as being on 5.

Out of all this I am not complaining about the end performance
, it is fast enough to watch the I player and a u tube video at the same time. I fact I have carried out speed tests at the same time and demonstrated various reductions typically 30.1 reduces to 29 and down to 16 when both on.
For me I am beginning to conclude that what you actually measure is what it is at that time, be thankful , but don�t look for an explanation.

How though can anyone claim that the isp is not delivering what they have paid for!,
,

It is initiated by using "My BT". Did you just connect to the BTWholesale speedtest URL?

This just proves that the reason for your speed reduction is due to wifi problems, not your broadband connection.

I wasn't aware of that - I assume it worked like other testers and it ran on the device rather than the router.

What HomeHub do you have?

Well the suggestion to reboot and the bug defaulting to around 30 seems to have cracked it.
All tests now delivering 69- 72 and I have repeatability. Coincidently about 10 days ago my Bt home hub 5 crashed and reset itself. After this for a couple of days all were around the 70 mark and then reverted to 30( except BT). So this has happened at least twice now. The question is where is this bug coming from or even is something in the testing regime.

Thanks for the person who gave me this advice. I regularly monitor my speeds and will keep this forum advised.

I have also dispelled the various theories and explanations about the use of WiFi, the need for an Ethernet cable and position and movements of my iPad and the effects of wavelength. Although the latter did influence my laptop picture when I was using Sky go not fully compatible in Microsoft.

For me a lot of these are excuses and explanations used by ISPS to respond to customer complaints.