BT are no different in this respect than most other ISP, TalkTalk for the most part excepted.

> Is a BT CONTRACT price now worthless and of no value.

Whilst the underlying cost may increase you should still be benefit any discounts for the full length of the original contract. So if you singed up for a contract offering £10pm less than the standard rate you should still expect to pay £10pm less than the increased standard rate. No contract, no discount. Contract, any discount continues for the length of the contract.

In reply to a post by helpoort:

Thanks for comments.
I agreed an 18 Month Contract with BT for £29.99 including line rental.
Three months into the contract THEY inform me of a price increase.
Is a BT CONTRACT price now worthless and of no value.
So BUYER BEWARE WITH BT.

Oh we do - that's why we are not with them. oddly enough all that page says is to call them and they will adjust the bill if you are not happy. Says nothing about leaving them.

Edited by deleted (Sat 30-Jun-18 10:10:13)

Take advantage and switch. You can usually get cashback by doing so, and get on a cheaper introductory deal.

Then in nine months when they repeat their "yearly" price increases, do the same thing again.

Are these emails being rolled out gradually over the customer base? No email received here yet.

In reply to a post by Discus:

Are these emails being rolled out gradually over the customer base? No email received here yet.

Yea i spoke to BT today regarding something else and they said they were staggering it out as my letter had not come out yet, only been with them for 3 months so i'm going to just ship

All1

Thanks, will wait for mine then.

Aint there a new law/rule that allows you to leave a contract if theres a price increase you dont agree too ?

Yes, you can terminate the contract with some but not all increases, for example line rental and broadband.
From my e-mail.
"If you want to leave and you're within your minimum contract term,
you'll need to call us within 30 days from the date of this
email to avoid paying a charge for leaving early. You'll need to give
us 30 days' notice to leave (or 14 days if you're switching
to a new provider). We won't charge you for any increase in price
during that time."

Mine came via letter for some reason.

Usually with things like this larger companies will stagger the emails/letters over several weeks, so their customer services don't all get swamped at once.

Have read all the posts.
As far as changing ISP,s I did not want any further hassle within three months of changing to BT.
I was with my previous ISP for 8 years
Still have not found out the reason/explanation for the price increase.
I have today 2nd July taken the trouble to write ( I prefer writing to an email) to the Managing Director, BT Correspondence Centre, Durhan DH 98 1 BT asking for an explanation..
Previously I asked Talk Talk what they could offer me for a similar deal the answer was a price of £35.00 against BT,s £29.99. the only advantage was that Talk Talk would not increase their price for the duration of the 18 months contract.
£2.50 increase per month is not a major factor but the sheer annoyance of it.