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Standard User deleted
(deleted) Tue 17-Jul-18 16:21:53
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Re: My DLM is not working


[re: deleted] [link to this post]
 
here is an update to my situation.

someone else had the same issue as me, they lived really close to the fibre cabinet with a really good line but the sync speed was no where near 80 mbps. so, they had open-reach guy come in and change their line over to another spare port in the fibre cabinet. And the issue was solved for them.

so, I also called my provider and asked for a check. Open-reach guy comes, checks the speed at fibre cabinet and everything is fine. then checks the speed at my master-socket and I'm only getting around 67mbps. So I tell him about switching my line over to new port. he goes back to the fibre cabinet and 30 mins later I'm syncing at 77mbps. here are my new dsl stats.
STATUS
********************Configured*****Current
Line Status********--***************UP
Link Type**********--***************Fast Path
Operation Mode**Automatic******G.993.2 (VDSL2)
DATA RATE INFORMATION
Upstream 20000 (Kbps)
Downstream 77375 (Kbps)
DEFECT/FAILURE INDICATION
Operation Data*******Upstream*****Downstream
Noise Margin*********9.8 (dB)********6.3 (dB)
Line Attenuation******0.0 (dB)*******13.5 (dB)

Indicator Name****Near End Indicator****Far End Indicator
Output Power******4.7 (dBm)**************13.6 (dBm)

Only problem now is ping:
when the guy first came in to checked the speed at master socket my speed jumped from 57mbps to 67 mbps. and ping droped from around 30ms to 10ms. (no idea how that happened. I think when he plugged in his meter, DLM just went away; I started getting the max possible speed which was 67mbps. also Interleaving went away which cause to ping to drop back to 10 ms.)
but when he switched my line to a different port at fibre cabinet, ping went form 10 ms to 19 ms. (DLM probably applied Interleaving to my line)

also my ping is not just high it's not even stable, in game it does not feel responsive. game play is smooth but everything is delayed. I kill the guy, game stutters for a bit and kill is registered 2 seconds later. In game ping this 40 to 50 ms which is decent, game lags because ping is not stable. When DLM went away for abit, ping was perfect and really responsive.

what's causing the high/unstable ping? is it the DLM?

Some people saying that I should get get rid of ISP provided router and get a proper router. I have ee router which has build in modem for VDLS fiber, do I have to get a separate modem as well. Or can I just get a good modem for reliable speed and ping and leave the routing tasks for ee router?

Edited by deleted (Tue 17-Jul-18 16:36:12)

Standard User RobertoS
(elder) Tue 17-Jul-18 17:48:01
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Re: My DLM is not working


[re: deleted] [link to this post]
 
The router component is what responds to pings. Not the modem. Modems just pass a string of bits in both directions between your box's router component and your modem connection at the DSLAM. At exactly your sync/connection speed (data rate).

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 68543/12313Kbps @ 600m. BQMs - IPv4 & IPv6
Administrator MrSaffron
(staff) Tue 17-Jul-18 18:30:16
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Re: My DLM is not working


[re: deleted] [link to this post]
 
http://tbb.st/1531842069702298655
http://tbb.st/1531842125695135455
http://tbb.st/1531842484389248755

Believe these are your recent speed tests, and notice how the single thread test takes time to reach maximum speeds, suggesting something is not perfect.

Ruling out the EE router is worth doing at this point, since EE customers seem to have this pattern and often worse to the point it impacts the multiple thread.

Edited by MrSaffron (Tue 17-Jul-18 19:57:54)

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User RobertoS
(elder) Tue 17-Jul-18 18:55:53
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Re: My DLM is not working


[re: MrSaffron] [link to this post]
 
Is there a missing "router" there please Andrew?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 68543/12313Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User deleted
(deleted) Tue 17-Jul-18 19:50:44
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Re: My DLM is not working


[re: MrSaffron] [link to this post]
 
I think those are my results but I'm not 100% sure.
I did more tests and single threaded performance is much worse.

https://www.thinkbroadband.com/speedtest/15318521071...
https://www.thinkbroadband.com/speedtest/15318522736...
https://www.thinkbroadband.com/speedtest/15318523101...
https://www.thinkbroadband.com/speedtest/15318523663...
https://www.thinkbroadband.com/speedtest/15318524155...
https://www.thinkbroadband.com/speedtest/15318524531...
https://www.thinkbroadband.com/speedtest/15318525971...
https://www.thinkbroadband.com/speedtest/15318526932...

can you tell anything from these results?
Administrator MrSaffron
(staff) Tue 17-Jul-18 19:58:18
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Re: My DLM is not working


[re: RobertoS] [link to this post]
 
Rooted around and found the missing router

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Tue 17-Jul-18 20:00:15
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Re: My DLM is not working


[re: deleted] [link to this post]
 
Either the ee router is a bad device or there is some heavy congestion or screwball management

EE records poorly on our quality scoring system each month, but speeds overall don't reflect that.

Change router and if no effect change sip

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ukhardy07
(knowledge is power) Wed 18-Jul-18 00:02:38
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Re: My DLM is not working


[re: MrSaffron] [link to this post]
 
+1 - wanted to chip in smile
Administrator MrSaffron
(staff) Wed 18-Jul-18 09:35:17
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Re: My DLM is not working


[re: MrSaffron] [link to this post]
 
replace the word sip with sip in the above post

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ian72
(eat-sleep-adslguide) Wed 18-Jul-18 10:21:07
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Re: My DLM is not working


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
replace the word sip with sip in the above post
smile
Seems your autocorrect is working overtime
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