Same, several connections that I manage have lost their static IP was has caused some real problems with phone systems and other items. Origin we're trying to keep it all on the down-low it seems instead of being upfront about it. Some of the lines are now in the process of being moved away already, bad enough that they fluffed the installs on them, and now this.

In reply to a post by bounderboy:

Have lost my static IP Now on dynamic which is real annoying. Had the same IP for at least 3 years. So my plex server and other stuff has stopped remotely working which is annoying.

Did you have an actual static address or were you just relying on a very 'sticky' dynamic address?

Changing backhaul provider shouldn't have a direct impact on IP address. It will probably require that the PPP session be dropped and reestablished but even a dynamic IP address can survive that if it's sticky enough. A true static IP address should sail through completely undisturbed.

If it's a static address that has changed I'd be inclined to suspect some other general 'tinkering' that your ISP decided to do at the same time as switching backhaul provider which has temporarily left you with a dynamic address. In that case it should be easy enough for them to fix it and put your static address back.

Edited by Andrue (Fri 28-Sep-18 16:26:14)

Thank you it appears I had a very sticky static IP address from a previous plan with them. My current plan doesn't include it grr.. so paying £1.49 for the pleasure.... well it was fun while it lasted

Well I am not sure what it has changed too (if at all) - when I do a speedtest it shows Orign Broadband as supplier now rather than Vodafone. Not sure how I can find out...

The realm you're authenticating against might give us a clue - the part of the username after the @ symbol. I think you'd posted the original vodafone.net one but not the new one they've given you.

It possibly was a true static IP (mine still on Voda is - IP lookup shows static pool etc) but they never charge for it, probably just the contract they had with Voda and in my experience Origin billing etc is a bit (well, very) ad-hoc!

You could also find the "route" your traffic is taking by doing to following (assuming you are on a Windows computer):

Windows Key + R
Type "cmd" then press enter.
type "tracert www.bbc.co.uk" then press enter.

It will take a short while to start showing the route the data takes to the destination with the hops along the way.
The first line is usually your router then the next couple the route through your ISP - the names may give a clue to who the real ISP is, although some names don't get updated when companies get taken over - Voda would show as dslgb.com and various cw.com (Cable and Wireless - bought by Voda).

Not very revealing I am afraid. Why does 2nd hop always timeout - does that indicate a problem.. ?

Tracing route to atsv2-fp-shed.wg1.b.yahoo.com [87.248.98.8]
over a maximum of 30 hops:

1 1 ms 1 ms 9 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 11 ms 11 ms 145.255.247.206
4 11 ms 11 ms 11 ms 10.0.250.1
5 11 ms 12 ms 11 ms lonap1.yahoo-inc.com [5.57.81.130]
6 22 ms 22 ms 22 ms ae-4.pat1.iry.yahoo.com [66.196.65.152]
7 23 ms 23 ms 23 ms ge-0-3-9-d104.pat1.the.yahoo.com [66.196.65.21]
8 23 ms 22 ms 23 ms eth-1-5.bas2-1-prd.ir2.yahoo.com [217.146.185.180]
9 25 ms 22 ms 22 ms media-router-fp2.prod1.media.vip.ir2.yahoo.com [87.248.98.8]

Trace complete.

In reply to a post by Sherburn:

The realm you're authenticating against might give us a clue - the part of the username after the @ symbol. I think you'd posted the original vodafone.net one but not the new one they've given you.

Also the username is Origin now so no clue there either

Edited by bounderboy (Mon 01-Oct-18 11:23:09)

Hop timing out just means the router is set not to respond to pings, not uncommon and often you will see a lot more that just timeout.

Also if the traffic is tunnelled you may not see the real physical route.

Why not use WHOIS to determine the owner of your gateway IP?