The cabinet should have a stencilled or painted number on one of the doors or the side or both. It should be two or three digits.

Croydon 58 outside Emerald House. Have you reported it Openreach in any way?

In reply to a post by Zarjaz:

Did you not notice the OP�s signature, looks to be a Virgin customer.

Hi Zarjaz, gave up trusting signatures as people don't keep them up to date so removed from my view via settings, I assumed (maybe wrongly) they were via the Openreach network because of the broadband speed quoted (12 Mb).

Edited by deleted (Thu 14-Feb-19 11:45:49)

In reply to a post by PaulKirby:

I reported a cover off a junction box at the top of a pole down my road, I sent a DM with the Exchange Name, DP number on the pole along with the road name with rough location and also attached a couple of photos of the issue.

Never quite get that. You sent some photos presumably from your smart phone, so why not send a precise location using the phone's GNSS?

It's actually better if you have the actual equipment ID (exchange/pcp/dp) as these are stored across openreach systems.
Of course with precise location info the same can be found.

Two or three digits ?

What about cabinets 1 to 9 on an exchange Bob, that would be 1 digit.

In reply to a post by cheshire_man:

The sig is 10 months old, changed provider?

Actually my signature is bang up to date I'm proud (surprised) to say.

Virgin Media is provider and my home, postcode above relating to the issue is my work residence.

In reply to a post by jabuzzard:

In reply to a post by PaulKirby:

I reported a cover off a junction box at the top of a pole down my road, I sent a DM with the Exchange Name, DP number on the pole along with the road name with rough location and also attached a couple of photos of the issue.

Never quite get that. You sent some photos presumably from your smart phone, so why not send a precise location using the phone's GNSS?

Because it if you don't do it at that exact moment, then you no longer have that information. Photo takes 2 seconds, getting an accurate GPS point in a city takes significantly longer

In reply to a post by witchunt:

Croydon 58 outside Emerald House. Have you reported it Openreach in any way?

Tweeted them.

In reply to a post by mcompton69:

In reply to a post by cheshire_man:

The sig is 10 months old, changed provider?

Actually my signature is bang up to date I'm proud (surprised) to say.

Virgin Media is provider and my home, postcode above relating to the issue is my work residence.

Well they were refering to the date you last did a speed test, so they were unsure if you were still with Virgin.

Paul