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Been with Shell Energy Broad Band for over a month now" I've always found ADSL fine for my use last couple of years have alternated between Sky and Plusnet. Plusnet was a bit slow for movies on YouTube one year, but they fixed that. Download is not normally a problem: speedtests show about 11Mbps, but uploads are only showing about 0.4Mbps. Surely that should be nearer 1Mbps these days?
Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N
Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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What speed is the upload actually connecting at i.e. sync speed, attenuation and noise margin figures are the key
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Why don�t you post your routers stats, there may be useful info to be gleaned by reading them.
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Surely that should be nearer 1Mbps these days?
Are you saying you are artificially constrained to 400kbps upload? On ADSL it is most likely your line length and quality is the problem.
plusnet 80/20 (2/jun/14) at 470m; high sync history: 64/9(Sep/17),54/6(Jan/19),46/7(Sep/19)
20 years of broadband from 1999's ntl:cable modem trial - Live BQM
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It could also be a profile requested by the service provider ...
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Odd, as I say I haven't had the same problem with previous ISPs.
Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N
Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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This what you are after? :-
Output Power (Up/Down) [dBm]: 11,4 / 0,0
Line Attenuation (Up/Down) [dB]: 5,5 / 12,0
SN Margin (Up/Down) [dB]: 12,6 / 7,0
Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N
Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Bandwidth (Up/Down) [kbps/kbps]: 1.020 / 21.142
Line Attenuation (Up/Down) [dB]: 5,5 / 12,0
SN Margin (Up/Down) [dB]: 12,6 / 7,0
Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N
Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Edited by hk11 (Mon 28-Oct-19 19:11:55)
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Physical Connectivity OK
DSL Connection
Link Information
Uptime: 3 days, 4:05:56
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.020 / 21.142
Data Transferred (Sent/Received) [MB/GB]: 577,12 / 1,99
Output Power (Up/Down) [dBm]: 11,4 / 0,0
Line Attenuation (Up/Down) [dB]: 5,5 / 12,0
SN Margin (Up/Down) [dB]: 12,6 / 7,0
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 7 / 0
FEC Errors (Up/Down): 0 / 375
CRC Errors (Up/Down): 0 / 7
HEC Errors (Up/Down): 0 / 61
Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N
Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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