Yes that still provides the info., in my case it says, "Current Line Speed (Download): 48.2Mbps", I'm on a 55/10 contract.

I don't know if it is the case, (it probably is), but the PN "Current line speed" was always a fraction below the IP Profile, and was designed to prevent PN sending data out to you at a rate that could cause packet loss at the MSAN/DSLAM, as theoretically the MSAN could not transmit above the IP Profile.

If the CLS was very different from the IP Profile, "summat were oop!"

I believe all ISPs must do this, just don�t show this. I suspect A&A / AAISP do though!

Edited by jchamier (Sun 08-Mar-20 19:42:33)

They have to do it, one way or another. It's in the SIN's .

I can confirm that AAISP do it. They show it in your radius log, applying a percentage to the sync speed reported by BT Wholesale. (And I assume by TalkTalk Business unless TTB do it themselves).

Perhaps I gave the wrong impression, I wasn't saying "I'm on 55 but only getting 48.2" but rather pre-empting the queries about was I on a very poor 80 .

I have run the tests again today and seem to have seen a significant improvement. https://www.thinkbroadband.com/speedtest/15837721725...

Also ran speedtest.net and that gave download speed of 37 and up 9Mbps. I checked on my PN account as "realalemadrid" suggested and the Current Line Speed is showing as 37Mbps.

For clarity I have been disabling WiFi and using a desktop PC with an Ethernet connection to check the performance, so there should be no other traffic on my line.

I do not understand the change but it appears to have occurred since contacting this forum!! I will keep an eye on things over the next couple of weeks. Thank you to everyone who commented - cannot say I understood the whole conversation but thanks all the same.

Your upload speed test is still showing as under 1Mbps, instead of somewhere around 10Mbps.

If you really don't have any upstream traffic (for example a cloud based backup service running on the PC) then there is still something very wrong somewhere between your PC and the TBB speed test servers.

Have not noted any particular issues uploading but I do not use cloud services and primarily my uploading is done through email. I have been puzzled by the difference showing in the TBB speed test and those found with BTW and Speedtest.net. The last Speedtest.net result used IOMART at Leicester and were done with in a couple of minutes of the TBB. Should I be concerned with significant difference as the DSL line seems to be performing at close to 10Mbps?
Thank you.

Have looked at Plusnet data for last 60 days and no drops in the overall upload figures. So there is not some generic problem between us and the poster.

As I mentioned earlier there is a pattern where when the poster has high latency their upload is low, 177ms latency is very high for a FTTC service.

The samples recorded for latency during the test were
Idle: [227,173,176,175,169,169,170,141,228,149]
While downloading: [876,643,600,557,605,448,725,845]
While uploading: [226,223,271,191,174,229,218,285]

Given how high the idle latency is, suggests something is wrong with the connection/PC. That latency is not changing much when uploading suggests something is uploading that the poster is not aware of.

The more usual results would be something like
Idle: [16,17,16,16,17,17,16,19,18,23]
While downloading: [42,42,51,54,58,55,47,47,46]
While uploading: [32,21,19,20,22,20,21,17]

Taken from this test that is a similar distance from London and using Plusnet, also notice the shape of the graphs which are more consistent.

I am running Windows 10 on an old pc together with Total Internet Security so could the latency may be caused by this? I have disconnected the pc and configured the hub so that just one WiFi device connects, i.e. our iPad. I have run the speed test on the iPad and the result page link is https://www.thinkbroadband.com/speedtest/15838592922...

The latency figures are much lower. Maybe time for a replacement pc and a clean.

Thank you for the guidance I appear to have a better broadband service but as they say there is room for improvement with my kit.