Thanks for your reply, So my router is the post office supplied unit which is a ZYXEL AMG1302-T11C. I can log into it, but dont know what you need from the settings?

As for the extension, my phone line comes into the house and is straight crimped in the garage (jelly filled crimps done by BT) then the cable goes to the master socket. the extension was wired to another "dumb" socket but i have used it as a junction and and now have the router running on the wires which have been put into the back of the master. (mk 4)

I will move the router to the master tomorrow and disconnect all other wires.

Post deleted by mr_fid

In reply to a post by MrSaffron:

broadband connection stats and details of how it is all connected in the home might help.

What do you need to see please? i will take a screen shot of the router page.

The figures people are looking for are connection speed, attenuation and SNR/Noise margin figures. Should be two sets of these download/downstream and upload/upstream

Hello All
Sorry for keeping this thread going but i would really like to get to the bottom of my problem.

So i moved the router so it is connected directly into the master socket. And only one phone is connected. That is it.

However after a promising start on Sunday, yesterday was next to useless for broadband, but it wasn't just me so i guess something else was going on? any way today when no one was on the internet it disappeared and then came back again. I took derby13 advice and creating a dynamic DNS hostname at noip.com. so you can see the short gap in the service below.
How do i get the SNR/noise margin figures please?
My Broadband Ping

You say you only have one phone connected, it is filtered isn't it? Either via a filtered NTE socket or via a dangly filter? If the phone isn't filtered it could cause all sorts of issues.

filtered socket.

Am i asking too much? should i expect the internet to drop out every few days (more at the weekend)?

Try an additional filter.

1 resync every 3 or 4 days is not going to be treated as a fault, especially given the chance that its just a random source of noise rather than anything wrong with the line.

In reply to a post by broadband66:

Try an additional filter.

It should be noted that the suggested ‘additional filter’ would be connected after the original filter, therefore only ‘double filtering’ the voice side of things ... which is not the issue being reported by the OP.

Double filtering the DSL will result in no sync. Not ideal.