Sluggish

I have no idea what is going on, but everything seems sluggish, I have done a speed test and it okish, a couple of Mb/s down on normal, ping is not great, but nothing to worry about. Streaming was ok, but it took a while start and when adverts on Freevee, it took a while for the video content to start again as if it was buffering, also done it on You Tube.

Earlier, Alexa stopped playing music as if it lost connection. Even on here things seems sluggish, been happening for a couple of days, but seems worse today.
Very strange, I have not really had this before.

Maybe plusnet is trying to get me to have FTTP and doing something with the connection.
Before anyone has a go, it was a joke.

But something is certainly not right

Before this turns into another 'and so it starts' war and peace thingy - I'll just say this....sack the lot off and order fibre. You know you want to 🙈😂






[...kidding. sort of]

In reply to a post by Pheasant:

Before this turns into another 'and so it starts' war and peace thingy - I'll just say this....sack the lot off and order fibre. You know you want to 🙈😂






[...kidding. sort of]

LOL,

Even if I was going for Fibre, I would wait until my contract ended now.

Just having a peek while I drink my coffee before going to work, and it is still sluggish.

It would be good to determine whether it's a wifi problem, or a WAN problem (which in turn could be the VDSL connection to the cabinet, or something further upstream with the ISP).

Plusnet let you have a static IP address for a £5 one-time charge, or at least used to. If you do that, then you can configure the TBB BQM to monitor your line. You'll then be able to see if there are times of high packet loss which correspond to the times you're observing problems. That will help rule WAN problems in our out, and also give direct evidence that you can use when reporting the problem.

If you don't want to do that, then you'll need to hook up a wired PC and do some continuous ping testing. I'm not a Windows user so I don't know any user-friendly apps for that. In "real" networks I use a Linux-based bundle called Perfsonar. (It can be configured to test to other Perfsonar nodes, by default sending 10 packets per second in each direction and measuring the RTT and packet loss separately in each direction)

If there appears to be a WAN problem, and if your router supports it, you can look at the VDSL modem stats to see if the error counters or retrain counters are incrementing at a high rate. Other obvious checks include plugging in a phone and listening for noise (dial 17070 for a quiet line test). You can also ask Plusnet to do a remote line test.

If there's a wifi problem then there could be some local source of interference that needs tracking down. Sometimes changing the wifi channel on your router will help.

Or it could just be that your router has developed a fault. They tend to be full of electrolytic capacitors made of "finest Chinesium" as someone else put it. If the problem persists, see if you can borrow a spare to compare.

And this is why everyone should be upgrading to full fibre. If indeed your problem is related to your sync rate dropping, because of some line fault - you wouldn't have this problem

Edited by gorebrush (Fri 27-Jan-23 08:31:11)

So what line stats do you see from your kit ?

You have been posting here long enough to know the basics of such self help

In reply to a post by Pheasant:

Before this turns into another 'and so it starts' war and peace thingy - I'll just say this....sack the lot off and order fibre. You know you want to 🙈😂

Morning Squire 😎

Your problem has the hallmarks of packet loss - what are your router stats showing?

In reply to a post by Pheasant:

Before this turns into another 'and so it starts' war and peace thingy - I'll just say this....sack the lot off and order fibre. You know you want to 🙈😂


[...kidding. sort of]

Watching that thread from afar was semi funny until it turned into abuse aimed at Adrian. I do agree with you Pheasant, and Adrian should look at a 80/20 fttp connection. He will always get 80/20* and a faster ping and all the other nice bits of fttp.

* we all know about contention and the bursty nature of ip transmissions

In reply to a post by candlerb:

It would be good to determine whether it's a wifi problem, or a WAN problem (which in turn could be the VDSL connection to the cabinet, or something further upstream with the ISP).

In reply to a post by candlerb:

Plusnet let you have a static IP address for a £5 one-time charge, or at least used to. If you do that, then you can configure the TBB BQM to monitor your line. You'll then be able to see if there are times of high packet loss which correspond to the times you're observing problems. That will help rule WAN problems in our out, and also give direct evidence that you can use when reporting the problem.

pn normally (when i was a customer) at least, they didn't ip change customer's ip often (more often or not it was a router reset that caused the ip change)but then i was also on a static ip.

In reply to a post by candlerb:

If you don't want to do that, then you'll need to hook up a wired PC and do some continuous ping testing. I'm not a Windows user so I don't know any user-friendly apps for that. In "real" networks I use a Linux-based bundle called Perfsonar. (It can be configured to test to other Perfsonar nodes, by default sending 10 packets per second in each direction and measuring the RTT and packet loss separately in each direction)

there's quite a few windows programs (no names to hand) that can continous lan pings, or adrian can use a virtual machine to do that (but i think adrian uses linux anyway)
p.s is a windows network not a real network (or do you networks in a data centre )

In reply to a post by candlerb:

If there appears to be a WAN problem, and if your router supports it, you can look at the VDSL modem stats to see if the error counters or retrain counters are incrementing at a high rate. Other obvious checks include plugging in a phone and listening for noise (dial 17070 for a quiet line test). You can also ask Plusnet to do a remote line test.

Probably worth doing the above first to rule out external factors.

If there's a wifi problem then there could be some local source of interference that needs tracking down. Sometimes changing the wifi channel on your router will help.

Or it could just be that your router has developed a fault. They tend to be full of electrolytic capacitors made of "finest Chinesium" as someone else put it. If the problem persists, see if you can borrow a spare to compare.

Luckily i've not had a router failure, but i did see an old tp archer fail when you had a wee too many wireless connections and wifi calling (took a while to figure out what was going on)

Edited by Taras (Fri 27-Jan-23 11:52:18)