In reply to a post by Zarjaz:

Maybe the specific DN isn’t that important to the OP ?

Yes the OP says: "I have no need for an analog line other than for the alarm system" so the use of an ATA for the sole benefit of his current alarm system may cause acute difficulties if he was to port his number to a VoIP provider, "upgrade" to Plusnet FTTP (broadband only) and retain his current preferred router.

In the short term he could have a FTTP (broadband only) service installed/activated as a separate account. The Plusnet VDSL/ PSTN landline and his alarm system would remain active until any potential VoIP, router and alarm system issues are resolved.

The dialler is built into the control panel itself and is triggered whenever any sensor triggers the alarm. It's a relatively basic integrated system for the home consumer market, not a sophisticated modular system that can easily have parts of it isolated and replaced, sadly.

In reply to a post by andrewh1973:

Or am I just better off junking the alarm and getting something newer that does link to the internet out of the box? Yale do produce such systems but they're not cheap and I'm loathed to junk an alarm that otherwise works well (and yes, I do know the HSA6400 series doesn't have the most secure or robust wireless connection security between sensors and panel but I'm not in a high-risk area and can't imagine any ne'er-do-well that tries to break in in this area will come tooled up with jamming equipment for this alarm!). If junking it is a better/cheaper option, what would you suggest to replace it?

Personally I use HKC systems - very modular, not the most expensive hardware but in the 10+ years I've been using them (I have three such systems) they are very reliable and the app works really well. The oldest system has been upgraded from the fixed line based diallers, to GSM/fixed analogue line to now running an IP network connection (they do both WiFi and Ethernet) + backup cellular connection.

The dual WiFi/cellular connection is bundled in with the alarm connectivity annual fee, (HKC SecureCom cloud connection dual path) around £62 per annum.

Have you checked the PN do now offer VOIP ?

I helped a friend move to them a couple of months back and he HAD to keep the land line

There is the Grandstream HT801 ATA Adapter.

You would need a VOIP provider such as Voipfone. No need to port your number and the problems with doing that if yiou don't mind the alarm calls coming from another number.

I have a Texecom Premier Elite alarm panel with the CompIP ethernet adapter. .

They don't. See the https://www.plus.net/broadband/full-fibre/ answer to 'What happens with my phone line if I choose a Full Fibre package'

If you migrate from another provider to Plusnet FTTP you have the option of either keeping your PSTN service with the existing provider, or ceasing it.

If you are an existing Plusnet customer and migrate to FTTP the PSTN service is ceased.

In reply to a post by Sean_123:

It might be worth chatting with Yale but I have a feeling that you could change your existing HSA6400 hub to a Yale smart home hub and keep all your existing sensors alarms etc. This connects via ethernet to your router hub and allows full control of all your alarm functions via your mobile. You can even add cameras if you are getting paranoid.

Yes, that is an option as I have done exactly the same - switched from the Control Panel based HSA6400 system to one with the hub in it - it's the one contained in this kit..

https://www.toolstation.com/yale-hsa-app-enabled-ala...

I was lucky enough to find just the hub on sale from the eBay shop Yale has, but I can't see any currently there. It has to be the HSA compatible hub, not the Smart Hub. You can use the app to solely arm/disarm it but I also bought the small keypad they sell to have that option too - more for my kids than myself as we (wife and I) have the remote key fobs.
If you install the keypad it has to be positioned before any point where you would pass a PIR sensor as the way the PIR sensors can be configured differs slightly in the app compared to the Control Panel. In the CP a PIR could be set as an entry sensor to allow a path to the CP, on the app all PIRs are instant burgler activated when the system is fully armed.

As I upgraded the hub before I had FTTP as an option I never tested if the Control Panel worked on the VoIP service I now have - Digital Voice with Zen 500.
The hub just connects straight into the router by ethernet cable and all the sensors remain the same. You just need to remove the Control Panel from the system (siren) and add (pair) the hub to the siren.

You then use the app to control the system and can arm/disarm etc. from the app. It (the hub) can also integrate with Google Home and can be used within routines. e.g. I have it set to part-arm my system when I run the Good Night routine and fully arm it when I run the Leaving Home routine.

tdw42.

Coming from another provider who are LLU we were not offered a pstn cease only that they did not provide Voip but I don't recall that prevented us from ordering FTTP.

The friend came from Adsl and was happy with FTTC in any case.

I have not yet looked at the PN page but I wonder about your last line.

"If you are an existing Plusnet customer and migrate to FTTP the PSTN service is ceased".

Perhaps it's just the wording.

Seems a disincentive offer, no Voip available and a auto cease.

I do know of folks making all calls over mobile so did not need a pstn but there must be , like me, people still in need of a fixed phone.

Presumably if you did need pstn you could go to another provider and retain the copper ?.

In reply to a post by lmschuffer:

Presumably if you did need pstn you could go to another provider and retain the copper ?.

Probably best done before "stop sell" in September?

2M4

True, but I was thinking more of those upgrading ( or moving to with a change of provider ) from ADSL or FTTC and so that would already be active and you could perhaps remain with your current supplier for just voice.

I wonder how many other ISP, particularly alt nets, there are with no VOIP service ?

Clearly gone are the days of if you want BB we must have your line provision as well.