Vodafone assure me there is no fault, but fail to give any figures in response to my speed tests.

No you have the correct address, as per my signature on here.

"Hello, I appreciate you attempting to try my site, but I'm afraid to say that it will not work in your browser.

Specifically, this requires the use of RTCPeerConnection()"

I'll try from another device.

Perhaps not, but I am exploring my options due to six months of "battling" with Vodafone.

I left Voda Mobile in 2018 but my credit reports still showed the account to be active. Unsuccessful attempts to clear down, so I emailed CEO and the necessary was actioned but it took sometime to filter through to the agencies.

I emailed [email protected] and dealt with one of his helpers (Jake) and used a Voda complaints portal.

Jake
For and on behalf of Ahmed Essam
Vodafone Limited

Perhaps try an email showing TBB speed test; explaining history (has anyone visited the property since the install to investigate?) and see what happens?

Social media tends to get good responses - the companies don't like their dirty linen washed in public.

If that’s your property, then complain bitterly … that’s pants. Go for a high level complaint.
Look how neat and tidy the old copper install was.

Exactly.

Complaint has been made to highest level.

Thanks.

Yes that is the channel I have used.

I just need to find a suitable replacement now.

In reply to a post by hk11:

Just done a new speed test :-

https://www.thinkbroadband.com/speedtest/16893237744...

Surely not right on FTTP?

There is obviously a problem with this, I don't know what would cause it to be this low, but have Vodafone tried to fix this via OR?
My TalkTalk Business FTTP exceeds the speed sold to me, and has been very reliable. All those that I have spoken to along my road are happy with their FTTP.

Here is Vodafone's response :-

"I've reviewed your case further once more and as discussed in previous
emails we've investigated your service issues, and everything is working
accordingly our end."

Edited by hk11 (Fri 14-Jul-23 15:40:20)