we can't see the response.

What speed where/are you sposed be on?

Try a refresh.

39/9

Edited by hk11 (Fri 14-Jul-23 15:44:33)

Looking at the Voda offers for your area, they have Full Fibre 1 (36/9) - so not exactly 39/9 but it has a guaranteed min of 18. For the 73/18 product the min is 37

I noticed similar with my Dad when he upgraded to BT FTTP. He was getting 50/10 on FTTC, with 46 guaranteed. Moving to Full Fibre 2, 74/20 he has a guaranteed of 40 down.

It looks like the lower speed services are at a disadvantage when it comes to guaranteed min speeds when using FTTP.

I'm guessing your speeds are still above the guaranteed min.

EDIT: Looking at BT checker, your VDSL would have been (impacted) 80-74 20-19

Your cabinet is probably outside your front door - just like my Dad. Unlike my Dad, you are getting poor FTTP - although I will run a speedtest tomorrow.

EDIT2: Sorry, you only ever had ADSL not VDSL. You live 0.3 miles (google maps) walking from the telephone exchange so probably had a decent ADSL service.

Edited by BarkingMad (Fri 14-Jul-23 16:35:58)

I might be wrong on the 39, I will double check.

You are right: it is 36/9. Sorry.

Edited by hk11 (Fri 14-Jul-23 16:09:39)

All Voda FTTP seem to have min speed that is half the speed of the "service name".

BT's Full Fibre 1/2 have a min which is 50% of the 50 and 74 resp. Higher speeds : 100 min for 150 service, 425 min for 500 service, 700 min for 900 service

I thought FTTP was more reliable (no copper, no interference) so why do they have lower min guaranteed speeds?

EDIT. I presume an FTTP pipe has a limited flow rate which is used by X users. If user A pays for a faster service, and hammers the service with lots of downloads then they will be given higher priority (min guaranteed speed) because they pay more for the service. Perhaps FTTP take up in OP postcode is high forcing speeds near the guaranteed min speed?

Not sure how a FTTP pipe would differ from a FTTC pipe

Edited by BarkingMad (Fri 14-Jul-23 19:43:13)

In reply to a post by hk11:

TBH I'd rather not have any more hassle.

You are *much* more likely to have ongoing hassle with a 4G/5G Internet connection, where masts go down for maintenance all the time, than with FTTP.

Vodafone aren't a provider with the greatest reputation - you can switch to another one. That's assuming it wasn't a problem with your own home device(s) all along.

In reply to a post by candlerb:

That's assuming it wasn't a problem with your own home device(s) all along.

and that would carry on with mobile, or another OR based fttp, or Vfast.co.uk...

I found this interesting https://www.youtube.com/watch?v=6595-Xv-pZk

Explains FTTP and there is a Q&A at the end. One of the points raised was the need to make sure there is no dust in the connections. A dust particle is around the third of the size of the fibre.

Given that terrible cabling, perhaps there is some dust in the CBT connection which is causing poor performance?

Another point raised was that each fibre supports 32 customers and in the case that all 32 customers ordered the 1G service there wouldn’t be a reduction to say 28 customers. So my earlier comment about hammering may be invalid.

I've tried switching to Plusnet (for exampe) but it says the service isn't available.

Had a look at A&A's website and sent them an email.

Not sure what the extra £10 a month for copper is, as I understand copper is longer offered, but we will see what they say.

Thanks for the tip.