Dad's Fibre2 FTTP 74/20 with min 34. Achieving what the label says.

https://www.thinkbroadband.com/_assets/speedtest/but...

OPs 36/9 with min 18 and achieving 21 doesn't look good.

Perhaps (pondering aloud) there is
a) dirty fibre connection at the CBT on the pole? I would assume spliced connections are "good" with the splicer making sure of a good connection. I am no expert. Achieved upload figure is good so perhaps no dirty connection.
b) network very busy in OP area. Does the speed differ a lot at different times of day?
c) Something running in OPs property that is consuming the bandwidth. Or something connected to OP's wifi that he isn't aware of.
d) A wired connection (no wifi / home plugs/extenders) isn't being for the speed test.
e) Voda limiting to just above min guaranteed speed. Hopefully unlikely
f) Some other reason....

Having got permission to leave Voda, then perhaps (as others have suggested) needs to find a provider that uses OR and has a higher guaranteed min speed and perhaps move to them. Perhaps on monthly contract to have a get out clause. Hopefully a new provider would force OR to look at the issue. IMO giving a new provider the problem doesn't seem fair but doesn't look like there is an alternative.

Technology - who needs it

In reply to a post by danielhyde:

FTTP is not like copper line broadband.
If you have an issue it is very unlikely you would have the same issue after switching providers.

Thanks
Dan

Depends what his problem is. If his problems persist with a new ISP then the problem is either a fault with ONT/Router, WiFi or computer.

I'd always first check if all devices have the same speed issues and also ensure that it is connected with Ethernet cable.

While FTTP is generally more reliable than copper, the problem is that it comes with an Optical Network Terminal installed along with the router. You have to troubleshoot both the router and the ONT so there is more room for technical problems should a hardware fault or setting issue isn't configured correctly.

I did ask Vodafone about the install, given the mess they made of the wiring visually, but it took several repeat requests for them to view the photo I sent and to offer to release me from the 24 month contract. Perhaps unfair to judge the rest if the work on the cable run, but they could have asked Openreach to redo the cabling.

If you're adamant that you don't want to fix your FTTP connection then do remember that you don't *switch* to mobile broadband. There's nothing stopping you subscribing to a mobile plan without cancelling your FTTP (other than cost of course). You could get an unlimited Smarty SIM and a 5G router from eBay to give things ago and sell the router if things don't work out.

Personally I'd get the FTTP fixed, possibly by moving to a provider that has 1 month contracts so you're not tied in?

Edited by ferretuk (Sat 15-Jul-23 20:05:32)

I am open minded.

I've contacted A&A re fixing my FTTP connection but also would be willing to give a mobile contract a go seeing as how my hardwired choices are now very limited.

I just hate having to chase a company I am paying for a serivce to actually provide that service.

Interesting thread title Linky

Aquiss have been recommended and replied quickly to various points so .....

In reply to a post by hk11:

Aquiss have been recommended and replied quickly to various points so .....

Martin (identical twin of Brad ) Pitt runs Aquiss and goes the extra mile for his customers.

Unfortunately not in this case"

brad was at silvo last week lol