i think

fibre/broadband

was pretty obvious and meant either fttp or fttc......

In reply to a post by cjn:

The OP specifically mentioned fibre,

Ths ISPs have for >10 years called VDSL over copper by the name of "fast fibre" in marketing. Sky, Plusnet, BT, TalkTalk, everyone. The word "fibre" in terms of broadband no longer indicates the technology, just that its "faster" than ADSL. Unless the words "full fibre" are used together, or more specific terms such as FTTP or FTTC.

In reply to a post by Taras:

i think

fibre/broadband

was pretty obvious and meant either fttp or fttc......

If indeed FTTP as available at that address, then that is what should be ordered. Period.

My personal installation was very simple as the customer service point was right on the outside wall of the room where the ONT was fitted. Despite less the 6" of fibre cable involved, the installing engineer made a pigs breakfast of it. My apartment is prewired with structured cabling going back to a patch panel. I linked the output from the ONT into this structured cabling and at the patch panel end my router is located.

Other apartments on the estate required quite lengthy fibre runs to the ONT from the Customer Service Point located outside their internal front door. In each case it is just about invisible to the naked eye as a surface run connection. By the side of the ONT is a box of a similar size to the ONT that converts this "invisible" fibre cable to something more normal with the green plug attached to insert into the ONT. The cost of this work is covered by installation fee, if any, charged by your ISP.

The bottom line is that if your supplied service is FTTC then there will be no engineer visit and the service will be discovered at the master socket where your router will have to be located. If that is an unsatisfactory location then you will need to place an order with Openreach via your ISP for it to be located elsewhere. If you want a phone service, in all probability that would be provided as a VoIP service. This is a subject in itself which has been previously well covered in this forum.

Perhaps Paddy will be kind enough to state his intentions - FTTC or FTTP - then there will be no need for argument.

Yes indeed

I think all of us have replied in a way that doesn't help you..

Firstly go to https://www.openreach.com/

and tell us if you can get full fibre, superfast fibre or standard broadband

The other thing that hasn't been considered is we don't know where the OP is - they could be in an area that has a stop sell for FTTC and only have the option of FTTP. But, until more details around what is available are forthcoming it is guesswork as to whether that socket is of any use.

There are many questions, Ian, hence why i went back and asked the question that needed to be asked.