As a second line of attack, what are the mobile signals like at the site. It may be possible to get an acceptable internet performance using a mobile signal router rather than a fixed line system.

After much ado, I've just had an speed reading from the residents' daughter.

Apparently, there is a communal Sky Dish. The results were typical of a goodish-high FTTC connection.

I haven't lived in a flat since my teens and Sky was in its infancy. Any idea what sort of standard is the norm in such setups? There are 18 flats.

Thanks.

02 and Vodafone are possibilities. However, see the latest on the Sky dish!

In reply to a post by ARD:

I know the exchange and cabinet number and FTTC had been available for several years. It still says it is on several providers' checkers but not the BT checker.

Other providers may not correctly be spotting that there is no capacity. What does the BT checker indicate for VDSL in the 'WBC SOGEA Availability Date' column? It should be 'Available' if available or 'Waiting list' if there are no spare DSLAM ports or ties. (The 'WBC FTTC Availability Date' will show 'Unavailable' since the PSTN stop sell).

In reply to a post by ARD:

Apparently, there is a communal Sky Dish. The results were typical of a goodish-high FTTC connection.

A shared Sky dish installation only provides satellite TV connections, nothing to do with broadband.

I now realise that. I don't know why I was given the information.

Unavailable.

The residents ' daughter is accessing the Internet from within the flat somehow and speeds are consistent with FTTC. But that does not fit with what I've been told previously.

FTTC ( SoGEA ) will be available unless the cabinet is at capacity ( showing waiting list ) a link to the checker has already been posted , if someone in the flat doesn’t have their own broadband service but is able to get online via ‘Sky’ , presumably Sky have a customer in a neighbouring flat and that person is able to use that neighbours service by using it as a Sky ‘hot spot’ or they are on good enough terms with that neighbour that the password is known and they are simply logged onto that neighbours ‘WiFi’ , either that or as well as communal satellite TV , Sky have also provided a communal broadband service independent of the apparent Openreach copper pair network, but if they have its a pretty unusual setup

Edited by Iniltous (Sun 21-Jan-24 09:34:10)

In reply to a post by ARD:

That site seems very elderly. I know the exchange and cabinet number and FTTC had been available for several years. It still says it is on several providers' checkers but not the BT checker.

This makes no sense.

Can you please go https://www.broadbandchecker.btwholesale.com/#/ADSL/...

screen shot the page - remove the cab and location info and post onto an image host site and post the picture address here.

In reply to a post by ARD:

Unavailable.

The residents ' daughter is accessing the Internet from within the flat somehow and speeds are consistent with FTTC. But that does not fit with what I've been told previously.

People can be remarkably ignorant on how they are actually connected to t'internet.