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Standard User Taras
(eat-sleep-adslguide) Mon 29-Jan-24 09:19:08
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Re: Broadband very odd speed issue


[re: wobblymike] [link to this post]
 
so you have

YF router <--- > sky q box <---> TV?



What wifi is your phone connecting to ?

so after having a quick look the sky q box, has a ethernet net port and can squirt out wifi of its own...

Edited by Taras (Mon 29-Jan-24 09:24:00)

Standard User wobblymike
(newbie) Mon 29-Jan-24 09:54:14
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Re: Broadband very odd speed issue


[re: Taras] [link to this post]
 
jchamier, Taras

Thanks for the responses, I am running the speed test on the netflix app via the sky q box. Mu wifi speed as measured on my IPhone is 360=400Mb/s.
Standard User jchamier
(eat-sleep-adslguide) Mon 29-Jan-24 10:23:42
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Re: Broadband very odd speed issue


[re: Taras] [link to this post]
 
In reply to a post by Taras:
so after having a quick look the sky q box, has a ethernet net port and can squirt out wifi of its own...
I read (based on lots of pages) that the Sky Q TV box can only transmit ("squirt out") Wifi when the internet provider is Sky Broadband using the Sky Q or later Router. Why Sky called everything "Sky Q" is confusing!

24 years of broadband connectivity since 1999 trial - Live BQM


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Standard User jchamier
(eat-sleep-adslguide) Mon 29-Jan-24 10:25:24
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Re: Broadband very odd speed issue


[re: wobblymike] [link to this post]
 
In reply to a post by wobblymike:
Thanks for the responses, I am running the speed test on the netflix app via the sky q box. Mu wifi speed as measured on my IPhone is 360=400Mb/s.

The speed you're measuring using the Q TV box is the speed the app on the Q box can take the internet. The speed on your iPhone depends on the model of iPhone and WiFi interference. If you have a 12Pro/13Pro or later it should be able to go faster than 400 Mbps in good conditions.

900 Mbps is HARD to do over WiFi for one device.

24 years of broadband connectivity since 1999 trial - Live BQM
Standard User wobblymike
(newbie) Mon 29-Jan-24 10:30:17
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Re: Broadband very odd speed issue


[re: jchamier] [link to this post]
 
Yes it is along with a lot of other Sky stuff, one of the reasons why I switched broadband from Sky to You Fibre. I am thrilled with the speed at my lap top but remain perplexed with the speed readings at my TV. Interestingly, my wifi speed as measured on my IPhone is essentially the same as the speed reading via the netflix tester. Your suggestion of this Sky Q box squirting out its own why when ethernet connected seems to me the most likely reason - what do you think?
Standard User j0hn83
(knowledge is power) Mon 29-Jan-24 10:32:34
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Re: Broadband very odd speed issue


[re: wobblymike] [link to this post]
 
In reply to a post by wobblymike:
That for me is not the issue I dont understand how I get 350 to 450Mb/s with the ethernet cable connected and 90Mb/s when I remove it. Also, I dont really want a cable running across my room (or to be more accurate my wife does not) if I can avoid it. I would be most grateful if anyone has any thoughts on this issue.


You aren't talking about the TV Ethernet port or the TV wireless, just the Sky Q box. Is that correct?

The newer HDR Sky Q boxes have a gigabit port and not 100Mb port.
I believe the Sky Q boxes will only connect via 2.4GHz back to the main router, if the main router isn't a Sky hub. Might be wrong on that part, I don't have 1.
That would explain much lower throughput wireless to the Sky Q than to other devices.

90Mb/s should be more than sufficient for watching 4k HDR and running a download in the background on the Sky Q box.
Standard User wobblymike
(newbie) Mon 29-Jan-24 10:32:57
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Re: Broadband very odd speed issue


[re: jchamier] [link to this post]
 
jchamier thank you that is very helpful
Standard User wobblymike
(newbie) Mon 29-Jan-24 10:37:32
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Re: Broadband very odd speed issue


[re: j0hn83] [link to this post]
 
jOhn83 that is very interesting Sky have repeatedly told me that none of their Sky Q boxes have a gigabit ethernet port but if the newer ones do that is a potential game changer I will investigate that further and yes we are talking about a connection to the Sky q box only
Standard User Taras
(eat-sleep-adslguide) Mon 29-Jan-24 10:53:12
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Re: Broadband very odd speed issue


[re: wobblymike] [link to this post]
 
the v2 and v3 Qs are gigabit ports but apparently capped internally at 100mbits.

I'm confused as much as you are ...........

Can you draw a quick map of how everything is connected ( paint graphics is fine! 😁 )
Standard User jchamier
(eat-sleep-adslguide) Mon 29-Jan-24 10:54:03
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Re: Broadband very odd speed issue


[re: wobblymike] [link to this post]
 
In reply to a post by wobblymike:
jOhn83 that is very interesting Sky have repeatedly told me that none of their Sky Q boxes
have a gigabit ethernet port but if the newer ones do that is a potential game changer I will investigate that further and yes we are talking about a connection to the Sky q box only


It won't make any difference to the TV picture for streaming content, e.g. Netflix or Sky's On Demand. With a 900 Mbps connection you can have people using 400 Mbps on two devices at once without problem.

Anything around 100 Mbps is more than enough for TV, even 4K UHD in Dolby Vision.

24 years of broadband connectivity since 1999 trial - Live BQM
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