This is a similar experience to what you'd get with Dial-Up. If you are old enough and ever remembered using Dial-Up you'll know that you can't use Dial-Up internet and at the same time use the phone. Your connection will totally cease to function until you hang up the phone. This is not line fault related, this is something everyone experienced.

Not similar in the slightest. Dial-up used audible frequencies and therefore the same sound spectrum as voice - the 2 could not share the same audible frequencies and not interfere with each other. DSL on the other hand uses the frequencies not needed by human conversation and therefore the 2 can coexist. The problems with lines dropping with calls coming in on DSL were due to faults not the basic technology.

In reply to a post by BLaZiNgSPEED:

Your connection will be naturally more reliable and maybe gain a few megs more as the voice dial tone removal in Digital Voice eliminates any possible noise interference's caused by the phone line.

In reply to a post by BLaZiNgSPEED:

I'm not saying that Analog Voice removal will help gain more speed.

Lets be honest when making an incorrect comment rather than trying to pretend it never happened.

In reply to a post by BLaZiNgSPEED:

'm not saying that Analog Voice removal will help gain more speed. What I'm saying is that the migration to Digital Voice means that if you've ever had problems with connection dropping out when picking up your phone that problem is bound to go away with DV!

If you look at this article https://telecomgreen.co.uk/home-phone-repair/bt-open...
There is already evidence that removing the orange ring wire helps improve connection stability. There's less noise on the line.
https://kitz.co.uk/adsl/socket.htm

Why remove the ring wire?

Unfortunately, the ring wire can also act as an antenna, picking up interference from other electrical equipment in and around the house.

It is often found that disconnecting the ring wire improves the stability of a connection, sometimes considerably, especially on "star" wired telephone systems.

If the connection drops out due to noise margin issues DLM kicks in and lowers your sync speeds! But if your connection is stable at higher sync speeds then DLM does not reduce your speeds.

Bell wire noise has been known to the general public (us - not joe public 😂) since adsl days its not something that is unknown, and its different to what you have said.

In reply to a post by BLaZiNgSPEED:

Now, ever since migrating to FTTC from ADSL EO Line in October 2019 my connection improved immediately and my random drop outs stopped.
My first FTTC package was with TalkTalk + Analog in February 2020. Picking up the phone would sometimes cause drop outs, not always but sometimes. NTE5C Master Socket improved my SNR as I was making comparisons with it and without it.

2 years later I switched to BT FTTC+DV. I noticed how I'm no longer dropping out as my sole problem was related to the analog phone!

So there is a fault on your line/phone system and you are conflating.

In reply to a post by BLaZiNgSPEED:

I'm still syncing at Downstream sync speed: 79.999 Mbps Upstream sync speed: 19.999 Mbps
No drop outs and stable sync. But with analog when picking up the phone while it was ringing will result in my internet dropping out and my connection sync speeds reducing! I then had to wait for several days before my sync speed returned back to normal. But the phone was the culprit for this.

I'm confused, I never had this issue, when I had adsl, 2 and 2+ and then vdsl2 i never had an issue with dialing out a number. Your sync speed returning back to normal was dlm management doing its thing.

In reply to a post by BLaZiNgSPEED:

This is a similar experience to what you'd get with Dial-Up. If you are old enough and ever remembered using Dial-Up you'll know that you can't use Dial-Up internet and at the same time use the phone. Your connection will totally cease to function until you hang up the phone. This is not line fault related, this is something everyone experienced.

Errr dial up used the same frequency as voice and it would also dial a number. xDSL is always on and no dialed number. You are conflating a dialed number with everything else you have said.

In reply to a post by BLaZiNgSPEED:

Now you could argue in my case there must have been a line fault somewhere.

Yes a strong argument

In reply to a post by BLaZiNgSPEED:

But with FTTC analog phone pick ups were my only problems with drop outs. I don't have any other drop outs like with ADSL. If I had, I would've been complaining here on these forums for support.

Both are xDSL

In reply to a post by BLaZiNgSPEED:

But my connection is super stable last 2 years, so much that I didn't rush to switch to Community Fibre yet! I'm pretty happy with my BT FTTC+Digital Voice service. If I switch to FTTP that will be mostly for higher speeds.

I'm happy that you are happy now, i think thats what everyone who helps here wants; ie the poster who has a problem with internet gets it resolved.

I really don't care if somebody makes a mistake in their understanding, its the only way we learn and also its searchable so if another person believes cat5e can't do 10gbits/s they can get upto date info that infact they can.. So its worth having these discussions

In reply to a post by BLaZiNgSPEED:

But my connection is super stable last 2 years, so much that I didn't rush to switch to Community Fibre yet! I'm pretty happy with my BT FTTC+Digital Voice service. If I switch to FTTP that will be mostly for higher speeds.

Just to add, if I'm reading you posts correctly, historically you had an unresolved line fault even with VDSL + PSTN voice (which was no longer an apparent issue when you switched to VoIP) in which case I think it would be prudent to go for FTTP, at some point, rather than rely upon continued stability with the copper connection to the cabinet. Potentially issues with the line could re-emerge even though it has been OK for 2 years.

In reply to a post by jchamier:

The filter does nothing to the DSL port otherwise it wouldn't work. it filters the DSL signal FROM the voice port. Without a filter you wouldn't have an RJ11 socket, so you would need a custom RJ11 to BT-jack cable. I wouldn't say its worth the hassle.

May I suggest that you go back to school and learn about electrical circuit theory? Any filter put in a circuit negatively impacts that circuit even the "unfiltered" portion. Might be by a very small amount but it does.

I would not actually need anything custom as the VDSL modem is connected to an RJ11 socket in a patch panel hardwired into the back of the NTE5 3m away.

Haven't you just answered your own question?

Well at least someone gets it. Why have something sticking 35mm out the wall which for probably historical reasons that predate my purchase of the property which is half way up the stairs. That's where the telephone line comes in. The actual VDSL modem is connected to a hardwired extension about 3m away in an RJ11 keystone jack, with the telephone lines into three Cat5e RJ45 keystones. Currently, telephone extensions are jumpered to the Cat6a structured wiring with adaptors at the outlets. There is 9U of rack space with, dedicated filtered mains, a large UPS a couple of servers and a thermostatically controlled fan to exhaust air if it gets too hot in the summer.

So reverting to an old style NTE5 sans any filters would be aesthetically more pleasing and less likely to get whacked. Just re-terminate the extension into the faceplate leaving the POTS lines unconnected as they would become surplus to requirements.

In reply to a post by jabuzzard:

So reverting to an old style NTE5 sans any filters would be aesthetically more pleasing and less likely to get whacked. Just re-terminate the extension into the faceplate leaving the POTS lines unconnected as they would become surplus to requirements.

Sounds good, the "data extension" could still be isolated and the test socket would still be accessible. If unused the BT phone socket on the standard lower plate would be unfiltered but that would be irrelevant with SOGEA.

Edited by 4M2 (Sat 18-May-24 19:31:49)