So what service IS there ? Are these new builds, and the developers have sold you short ?

I reckon if you can order FTTP, do. Let the suppliers battle it out to provide it. In the meantime …. A router with an ‘eat all you want’ data sim in it ?

In reply to a post by Zarjaz:

So what service IS there ? Are these new builds, and the developers have sold you short ?

I reckon if you can order FTTP, do. Let the suppliers battle it out to provide it. In the meantime …. A router with an ‘eat all you want’ data sim in it ?

if the op has the signal get the Three 4g hub via ebay (which will be unlocked) and a 30 day sim once, fixed line internet is ready - re-ebay

Noting that ISP are heavily incentivised by Openreach to provision in FTTP rather than FTTC/ADSL where that is available. So if they think FTTP is available they are going to go FTTP.

On the back of what Sky said did you then cancel the FTTP order? Just to add some clarity, the fibre cable that the Openreach engineers come and install once the property has been enabled doesn't get run all the way back to the cabinet, it normally goes to a connectorised block terminal which is usually up a pole or in a joint box. How does your copper service get provided (underground or overhead)? On the DSL check down the bottom there will be a line that starts "Our records show the following FTTP network service information for these premises:-" what does that say? If you could also state the exchange area you're in this may help people understand whats going on.

Edited by PCJM40 (Tue 18-Jun-24 16:17:13)

it shows Single Dwelling Unit Residential UG congested duct.

Does that help to know whether there is considerable dig work or not?

In reply to a post by gothamjamie76:

it shows Single Dwelling Unit Residential UG congested duct.

Does that help to know whether there is considerable dig work or not?

My takeaway on that is that there is an existing wayleave in place so the PTD should be a formality to expand capacity in the ducting, I would suggest you stick with an FTTP order and as suggested by Zarjaz and Taras get yourself a temporary 4G router.

PS - If there has been no comment from Sky about excessive charges then I don't think it would be a massive job as Sky do like passing on the full excess charges on these sorts of jobs.

Edited by PCJM40 (Wed 19-Jun-24 10:02:34)

is it kc1 or kc2 Assured ?

As its sky, it is a two stage install. If there a congested duct, that will[should] be cleared without digging.

In reply to a post by Taras:

If there a congested duct, that will[should] be cleared without digging.

It said congested so I read that their may be no spare capacity in the duct meaning they need to dig to increase capacity.

In reply to a post by PCJM40:

In reply to a post by Taras:

If there a congested duct, that will[should] be cleared without digging.

It said congested so I read that their may be no spare capacity in the duct meaning they need to dig to increase capacity.

i read it as physically congested, either debris or cables.. If it was no sapre capacity at the cbt it would say no spare ports .

If there's a duct then there is a wayleave for that duct to be there, asking nicely to dig is just a formality and Openreach could force the issue if they wanted to.