Technical Discussion
  >> Hardware Issues


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User Dean83
(newbie) Tue 06-Oct-20 11:34:42
Print Post

New BT smart hub 2 capped at 50Mbps upload?


[link to this post]
 
I have yesterday received a replacement BT smart hub 2 for my fibre 900 service.

the previous smart hub 2 i had was causing the BT wifi discs to keep disconnecting ( i have 4 of these and they would all randomly disconnect ) so a new hub has been sent.

However, on connecting this yesterday and checking all ok, the upload seems to be capped at 50Mbps - i did not have this issue with the previous Smart hub.

don't suppose anyone knows a fix for this do they? would rather not have to call them up to fix
Standard User j0hn83
(fountain of knowledge) Tue 06-Oct-20 17:50:21
Print Post

Re: New BT smart hub 2 capped at 50Mbps upload?


[re: Dean83] [link to this post]
 
Resetting the Hub sometimes works.
It's a known issue.
There's a thread over 10 pages long in the BT forums about it.
Standard User deleted
(deleted) Tue 06-Oct-20 17:50:41
Print Post

Re: New BT smart hub 2 capped at 50Mbps upload?


[re: Dean83] [link to this post]
 
It's a known bug. Not sure what the latest info on it is but there's a lengthy thread on the BT Forums:

BT Fibre 900 Upgrade / Smart Hub 2 upload throttling


Register (or login) on our website and you will not see this ad.

Standard User Dean83
(newbie) Wed 07-Oct-20 16:38:31
Print Post

Re: New BT smart hub 2 capped at 50Mbps upload?


[re: deleted] [link to this post]
 
i have reset the hub however this has not made any difference, and my previous smart hub 2 which i got when they were first launched never had this issue.

i will take a look at the BT forum - thank you
  Print Thread

Jump to