My brother's HP laptop seems to have died. He can't get it to start up - if he presses the power button, it appears to boot and then a blank screen comes up (the screen is on, but just black). A loud whirring noise can be heard and he just has to hold the power button in and turn it off. He believes that he had a few trojans and viruses before this occurred - how could these be linked?
He is Dundee and I am in Liverpool so am unable to help physically - any ideas? Overheating? Failed hard drive?
matt
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matthewlowry88