Novatech for me! (Helps that I live nearby, and can collect if I want to, but I'd use them anyway.)
The only problem that I have ever had with anything from them was a video card that was playing up. After about 5 minutes online chat with one of their reps (to be fair I had to wait a couple of minutes for one to be available) I had a returns no. They then e-mailed me a pre-paid label to print off, so all I had to do was wrap it up and post it at no cost to myself. A couple of days later and there's a telephone call confirming that the card is faulty. I took the opportunity to exchange it for a better one (OK I had to pay the difference, but....) and it was with me next day.
I don't think that I could expect better service than that. (Oh, and although it was all free postage, rather than paying extra for next-day delivery, both the original and the replacement arrived the day after I ordered them.) And, no, I don't work for Novatech; just a satisfied customer for the past 10 years or so.



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