Tried the two progs you suggested. Neither can see the usb drive. The psu seems fine
everything works OK with a different usb drive connected.

Can't understand why device manager can see the Samsung but explorer can't. Not to worry these things happen.

Thanks very much for all your help, greatly appreciated.

Try Roger's suggestion. You may be able to salvage the HDD. I would if it's a decent capacity.

Sorry Roger I didn't see your post. Unfortunately It's factory sealed I even looked under the rubber feet but no screws.

It's possible that the drive is specially manufactured and has a USB interface. If so, you would be out of luck. Even so, I wouldn't toss a 1TB drive. I'd break the case open and have a look inside, but then that's me.

I'm with you on that. I'd go for it and force it open. If its not under warranty what is there to lose? If the drive is OK then buy a new caddy. If its U/S then its a dustbin job. At the moment i it's about as useful as a chocolate teapot.

Don't be fooled into breaking it open by these guys. I have a couple of far better suggestions from Google.

One is to slam it down on it's side on the desk - no, really.

Another is to go into device manager and change the drive letter.

Edited by deleted (Mon 23-Mar-15 16:36:16)

In reply to a post by BatBoy:

Another is to go into disk manager and change the drive letter.

A bit difficult if it doesn't show the drive. Still I'm with you on exploring all possible non-violent alternatives. A bootable Linux CD might help but I'm no expert there.

Edited by micksharpe (Mon 23-Mar-15 16:37:34)

Edited. It's possible from device manager.

Is it? I did look. Any possibility of a linky-poo?

In reply to a post by BatBoy:

One is to slam it down on it's side on the desk

Actually, I think that Wingco feels like throwing it out of the window.