Been a few reports locally of the Herpes delivery driver taking their usual doorstep delivery photograph then when the delivery is refused / returned for some reason the delivery remaining flagged as delivered. Makes you wonder if the local driver is being a bit opportunistic in acquiring some freebies for themselves.
Certainly a possible reason... if the scale of items going missing is growing then hopefully Amazon are keeping an eye out for possible correlations (maybe using AI to do the grunt work for them ).
Opted to go the refund route. The replacements weren’t going to be delivered until Sunday, which unfortunately doesn’t work out timing wise with holiday plans etc.
It’s a chunky loss for Amazon. No doubt they’ll be taking a closer look at what’s going on in the depot and/or checking their supplier.
I’m sure I’m not the only one that’s been done.
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broadband66 (knowledge is power)
Thu 27-Jul-23 16:03:28
If this becomes a recurring problem, I may need to start doing that.
For now though Amazon have been very good about it; not asked for any photos, videos or other evidence and have agreed to refund me in full. That’s good customer service.
And today - expecting a delivery from Evri/Herpes and even now and 23:59 it is still "Out for delivery" Evri have failed to respond to question and te supplier informed of potential loss/misappropriation. I also have 3 cameras with a view of my path and front door, that auto alert me if a person is seen, so they cannot claim to have delivered or tried.
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taurus excreta cerebrum vincit
You do not happen have an address of Samename Close round the the corner from Samename Street are you? Seems some delivery drivers are easily confused by that sort of thing. And i.s your house number / name clearly visibile and readable from the road. Many aren't
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