Single 1Gbps link to share between all users in a building?

Hello everyone, I have read several posts in this forum it seems Hyperoptic only hires one 1Gbps link to each building block for all users to share. Is it real?
What if many users subscribe on their 1Gbps package, can Hyperoptic hire more links straight away, or they need engineers to visit the building and physically laid more fibres which may take weeks or months to increase the capacity? Regards

Hi there! The links are laid in already and we install a true fibre-to-the-building (FTTB) network. Within your building, we use CAT5e cabling or fibre, depending on its characteristics. Both offer the same throughput at this usage. We might need to activate additional links as more customers join in, but they are already installed and ready for use. If you need us to check your particular address, please message us and we'll be back in touch.

In reply to a post by Hyperoptic_CS:

Hi there! The links are laid in already and we install a true fibre-to-the-building (FTTB) network. Within your building, we use CAT5e cabling or fibre, depending on its characteristics. Both offer the same throughput at this usage. We might need to activate additional links as more customers join in, but they are already installed and ready for use. If you need us to check your particular address, please message us and we'll be back in touch.

Thank you for prompt reply. My worry was no additional links will be activated regardless of number of users in the building, sounds like not the case which is great as if otherwise what's the point to subscribe on 1Gbps package if turning out to have no difference than the 150Mbps!

Is your company planning to phase out any packages higher than 1Gbps? Just for my curiosity as Cat5E can only hold 1Gbps maximum obviously but actual fibres can go plenty faster than that.

In reply to a post by ColPitt:

Is your company planning to phase out any packages higher than 1Gbps? Just for my curiosity as Cat5E can only hold 1Gbps maximum obviously but actual fibres can go plenty faster than that.

Cat5e will go up to 2.5 Gbps, which is nice!

Out of curiosity how come CAT6 cable is not used? not a bad thing just curious.

So far,1 Gigabit is the fastest package we offer, but you never know! As for the cables and their capacity, Cat5e is sufficient to provide and maintain the gigabit connection quality. Our team constantly monitors the performance and service quality on all links. If we increase the fastest speed package, the cables in use will be upgraded accordingly

Hi there! CAT5e cables that we use are fully capable of providing gigabit connection to your home. CAT6 supports data transfer speeds up to 10 Gbps but only up to about 50 m of length. After this distance, their performance is not much different than CAT5e cables. Also, CAT6 cables have a thicker coating than Cata5e and are generally wider and less flexible than CAT5e. So for the time being, we'll be installing CAT5e cables since there's no need for other types and if anything changes, we'll implement the new standard.

The last place i lived had Hyperoptic, was one of the first installed there, around half of the building had signed up to it according to one of the engineers a few months later. They scaled up the backhaul accordingly, never had any slow down despite the numbers over 3 months being installed there. (Development with around 450 flats) Even at peak times and that I know several in the building had the 1 gig connection as well as me and used it hard, would always hit over 900 Mbps. The modem is only 1gig ethernet connection wise, so would have to be changed out should they ever offer over that.