Hello, Hyperoptic Fans.
Thank you for taking the time to chat about our services and debate the ever so interesting topic of the value of a fibre to the home connection. We, obviously, believe that having a home with a fibre connection is more attractive to buyers and renters, and a better place to live!

Hyperoptic is a private business and we do not have funds either from the government or from a pre-existing non-fibre customer base. As such we need to balance our desire to Hyperopticise the UK with ensuring a sustainable business. For us, each new development is its own project and we work with the Residents, the Property Managers, and the Freeholders to make a proposal that is acceptable to all stakeholders. In putting together our proposal we consider: the size of the building, the number of interested residents, and the complexity and cost of installation. If we receive sufficient requests from residents and the building is sufficiently large to warrant the investment, then we can take a decision to fund the network installation costs. If not, we still offer the opportunity to get Hyperoptic to the building, but in a shared cost model.

In addition, we also have a model for smaller buildings whereby if all residents take service (say through the service charge) then we can offer a discounted rate for all - the benefits of group buying!

Net net, individuals interested in our service, can help themselves and their neighbours by spreading the word, raising interest, and speaking with their Property Managers. Call our Customer Service line and we can help with materials and approaches to ensure that you get the benefits of being a Hyper-champion.