Which package

hi
I have decided to join IDNet. Which package do I go for, Home 2000 or Home Max. I dont understand the difference ( I'm still learning , and I'm tired from looking all night at all the differnet companies to choose from)

regards

silure130,
Hi and welcome to a happy bunch of customers, you are not giving us a lot to go on regards your needs. You have a couple of choices either post some your requirements and the group will do their best to help or call IDnet in the morning who will answer the phone swiftly and give you some sound advice, you can sign up on the phone if you wish, IDnet don't force you into signing on line.
Regards
Doug

The two products are more or less the same; the Home Max product uses MaxDSL, which can provide a speed of up to 8Mbps, but can be unstable if you are a long way from the exchange or have a lot of interference on the line.

The Home 2000 uses a fixed speed connection at the highest speed your line will support, up to a maximum of 2Mbps.

The Home 2000 product will be slower than the Home Max, but may well be more stable. It will almost certainly provide a more consistent speed as well- my Max connection is stable in that it rarely drops out, but BT contention means that the speeds I get go up and down like nobody's business.

Have you tried checking your phone number against one of the usual sites, eg here?

hi
My needs are mainly a stable connection with a decent speed. I am with AOL at the minute at 512kbps. The is the max they say I can get, however previously I was with BT at 1mbps! I dont d/l alot, but when I do it is very slow.
I am going to get my Mac today from AOL and join. I will give IDnet a call and see which package they recomend for me
regards

Hi silure130,
Sounds as though you may be better off with the 2m package, I believe you could always upgrade later free of charge. I was with aol dial up, still am as a backup, just in case broadband goes pear shaped, as was the case at times with my previous ISP Plusnet. Since moving here my connection has been rock solid. You will be pleasently surprised at the difference in customer support at IDnet compared with aol I am sure.
Regards
Doug

From experience, the fixed speed products from Idnet are reliable and stable. Together with first rate CS, a bargin.

Another factor to bear in mind is if you use a VPN connection to gain access to your employer's computer systems when working from home.

This is dependent on your upload speed - the 2Mbps option gives 256Kbps upload but 8Mbps Max (Home) gives 448Kbps - therefore significantly faster.

Thanks

Gavin