Lousy pings >.<

Yesterday and today have been abysmal. I recently migrated in from Nildram 'cos of the WoW issues, but lousy pings don't impress me any more than constant disconnections on Nildram. Do I have to migrate AGAIN? >.<

Tracing route to bbc.co.uk [212.58.228.155]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms my.router [192.168.1.1]
2 164 ms * 158 ms telehouse-bb-gw1-vpdn.idnet.net [212.69.63.45]
3 149 ms 144 ms 154 ms telehouse-gw-bb.idnet.net [212.69.63.9]
4 169 ms 165 ms 161 ms rt-lonap-a.thdo.bbc.co.uk [193.203.5.90]
5 154 ms 161 ms 165 ms 212.58.238.129
6 159 ms 160 ms 161 ms 212.58.238.33
7 * 162 ms 161 ms pos6-0.rt0.mh.bbc.co.uk [212.58.239.30]
8 155 ms 161 ms 154 ms virtual0.mh.bbc.co.uk [212.58.228.155]

Tracing route to idnet.co.uk [212.69.36.10]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms my.router [192.168.1.1]
2 150 ms 155 ms 147 ms telehouse-bb-gw1-vpdn.idnet.net [212.69.63.45]
3 * 165 ms 162 ms telehouse-gw-bb.idnet.net [212.69.63.9]
4 160 ms 161 ms 145 ms redbus-gw.idnet.net [212.69.63.1]
5 140 ms 128 ms 125 ms www.idnet.net [212.69.36.10]

edit:

Rebooted my router and PC and still the pings are [censored]. Also just noticed my downstream speed has dropped from a rather nice 6.9Mbps to a less than dazzling 1.2Mbps. Real world download averaged 0.78Mbps. Yay.

Edited by chrono (Wed 11-Oct-06 14:13:14)

Yep, my ping the last two days has been 130+, just in time for the BF2142 demo :O( Giving IDNet the benefit of the doubt that they will be able to sort this out asap.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Tracing route to www.idnet.co.uk [212.69.36.10]
over a maximum of 30 hops:

1 19 ms 18 ms 18 ms telehouse-bb-gw1-vpdn.idnet.net [212.69.63.45]
2 217 ms 380 ms 381 ms telehouse-gw-bb.idnet.net [212.69.63.9]
3 20 ms 19 ms 24 ms redbus-gw.idnet.net [212.69.63.1]
4 20 ms 21 ms 21 ms www.idnet.net [212.69.36.10]

Trace complete.

Something wrong there somewhere methinks!!

I had exactly the same problem a couple of days ago - first hop was taking 150ms+ and some packet loss. I spent about 30 mins on the phone to support while they checked my line etc, and was told the problem was on the BT network somewhere between my router and their equipment.

After I came off the phone to them I decided to try the BT speedtest, so I disconnected from IDNET and used the BT login. The speedtest was down (busy), but when I reconnected to IDNet my pings were back down to <20ms; I was probably disconnected from IDNET for about 20 minutes. It might be worth trying either connecting using the BT login, or just leaving the router off for a while and then reconnecting.

I tried switching my router off for 45 minutes, but it was still abysmal upon reconnecting. In game pings of 470ms are kinda grinding my gears

Pings dropped to reasonable levels at around 9pm. I'll wait and see what the 'morrow brings before moaning anymore >.<

Oh Gawd not Telehouse again...I thought this had been resolved
As always - test, test, do the BT test, reboot your router and leave off for 30mins (rule out stale sessions) take a transcript of your "ping -t" and send it to CS and give Miriam a call to follow up...I'd be very surprised if Simon's not in here before long and gets to you personally.
HTH
S

Rubbish pings again today. That's 3 days running now, so I'm gonna request my MAC. Less than 1 month with IDNet and almost 1 week of that has been spikey, laggy gaming

Edited by chrono (Thu 12-Oct-06 15:52:38)

Have you contacted CS or Support about this issue? They are extremely helpful.

Sure I have, didn't get a reply for 2 weeks now, but seems my latency in WoW has gone back to normal, most of the time anyway

Edited by Aaron_01 (Sun 15-Oct-06 01:34:33)