Hi Alan

BT do have an MSO (Major Service Outage) notice out again tonight. Again is it affecting their Authentication Platform, I'm afraid that they have not given an expected time-to-fix.

Regards
Simon

Hi Simon,

I've had this problem every single evening (and all evening) since last Sunday!
Is that likely to be a BT problem?

Alan

I've been having the same problem the last 2 nights, everything ok through the day. I live in cumbria so a different part of the country from shiatsu, so not likely to be a bt fault. I will also contact idnet tomorrow.

Hi

according to loads of reports BT still havent fixed the outages issue and have had continuied problems ..

still not sure if totally fixed so could be down to BT that problems are still happening ... sadly lack of information is always the customers worst enemy

Cozzy

Simon

I had the same problem again Sunday (5th) evening around 6pm-10pm. My daughter is convinced it's a pre-bedtime conspiracy against her! Is it still BT outage? If so, have they given any indication of when the problem is likely to be consigned to history?

I only know about the outage because I occasionally look at the forum. I couldn't see anything on the Idnet website on a (very) quick browse but I am just wondering if there is more that can be done to inform users more generally.

I had the same problems that you describe on sunday.

I too use a modem and have had problems like this off and on for the time I have been with IDnet (just over a month and half).

To begin with it was a slight irritation - normally 2 attempts (remote comp not responding error) but has got much worse to the point I get worried about switching off my connection.

It was appalling at the time of the supposed BT problems but it still comes and goes. Sunday was the worst - approx 6.30pm and I spent about 20mins-30mins trying to sign on. Very frustrating.

I assume that BT still havent fixed the issue that was mentioned on the 2nd. Has there been an update on the issue and an indication of a possible fix time? or is this a possible separate issue I should call IDnet about?

Jimmy81

Edited by jimmy81 (Mon 06-Nov-06 10:50:59)

Me too ......... same error message ..... same time as jimmy81.

VERY aggranoying!!

Quite amusing really - wanted to see if my post here had got any replies, tried to connect to the internet at approx 5.35pm and had another 10 minutes of the same difficulties as last night.

90% likely to be the same BT problem but without anyway to be sure I better make time to call IDnet tomorrow to see if this is the case.

Jimmy81

Lost connection 20.00 to 20.13hrs tonight. First time it`s happened exchange is 01900

We've been having connection problems all day/evening.It's been taking up to half an hour to reconnect.

...and while trying to post this we lost it again. It reconnected though.