so... hows things?

Hey all,

So after moving here to the UK from Australia about a year ago, and knowing little better, I signed up with Tiscali for my ADSL. Little did I know that I had thrown my lot in with easily the worst ISP I could possibly have chosen. With the contract up, and news reports forecasting a monumental Tiscali cluster-frack on the horizon , I am now eagerly looking for a new provider to migrate to.

I have my MAC code in hand and I am looking at IDnet, mianly because of their seemingly high customer satisfaction (Especially on this forum!). But I notice, from posts made in this forum in February, that IDnet were having a rough patch in regards to speeds and service reliability. These things happen, but I was curious as to whether these issues have since been resolved? Are people still as ebullient about IDnet? or are there still a few lingering issues?

Looking forward to hearlng your thoughts..

Things have settled down well since February, the new capacity is fully online and I haven't noticed any speed or ping issues in the past month - I average 22ms to IDNet on an interleaved line. If you check out the user forum www.idnetters.co.uk, you'll get an extra view of how people feel.

I'd certainly recommend IDNet, but then I would say that.

Those people that are on Idnet are very happy with the service and also the quick and efficient response to anything that may occur. By far one of the very best providers in the UK.

Despite the spate of problems earlier this year, I have no regrets about migrating to IDNet from Zen. It really is the No 1 ISP in the UK, offering superb service coupled with highly proffessional and friendly customer support.

It's true IDNet has a good customer service, certainly better than the one from Tiscali. The only problem might be the fact that IDNet only uses BT-based infrastructure, hence they are not immune to problems caused by BT. If you can't get LLU at your local exchange (e.g. O2), and if you are willing to pay a little bit more than other ISPs, then IDNet is the right choice.

IDNet are the best ISP in the UK. 100% reliable.

In reply to a post by Barbazoom:

IDNet are the best ISP in the UK. 100% reliable.

Yes, that's is right. I agree with Barbazoom. I do miss my IDNet.

In reply to a post by Barbazoom:

IDNet are the best ISP in the UK. 100% reliable.

I'd love to agree because I really did like Idnet, however after the latency problems earlier this year that seem to go on (and on), I don't see them quite that way.

In reply to a post by adslmax:

In reply to a post by Barbazoom:

IDNet are the best ISP in the UK. 100% reliable.

Yes, that's is right. I agree with Barbazoom. I do miss my IDNet.

Whats wrong with surfwise? Not getting 7Mbit 24/7 on your shared service? Shocking that!

In reply to a post by theotherguy:

Hey all,

So after moving here to the UK from Australia about a year ago, and knowing little better, I signed up with Tiscali for my ADSL. Little did I know that I had thrown my lot in with easily the worst ISP I could possibly have chosen. With the contract up, and news reports forecasting a monumental Tiscali cluster-frack on the horizon , I am now eagerly looking for a new provider to migrate to.

I have my MAC code in hand and I am looking at IDnet, mianly because of their seemingly high customer satisfaction (Especially on this forum!). But I notice, from posts made in this forum in February, that IDnet were having a rough patch in regards to speeds and service reliability. These things happen, but I was curious as to whether these issues have since been resolved? Are people still as ebullient about IDnet? or are there still a few lingering issues?

Looking forward to hearlng your thoughts..

Have you checked whether anyone has unbundled your exchange?