Concerned about all these dropped connections

As someone thinking about migrating in I am getting concerned about all these dropped connection reports, as I am sure all those suffering these problems are. Is it most likely BT or IDNet to blame? I did suffer some dropped connections with Nildram, but only for a few seconds at a time. I never had dropped connections with any of the other ISPs I have been with, have I just been lucky?

It seems to be a BT problem, but it's not proving easy to get hard information.

I wouldn't worry too much .... just checked my stats:

Type: PPPoA
Uptime: 5 days, 21:15:02

It would have been longer had I not rebooted 5 days ago ....

Likewise, 22 days this end so far
regards
Doug

Have had faultless connx for months UP TO this afternoon when I had cause to switch off the router whilst on an annual spider hunt.
Result ....... 5 sodding hours to get back on the net. I am not a happy bunny having done everything other than reformatting the 'puter and shooting the cat.
Moral here ......... if you're up and running don't dare switch off the router whilst members are having probs authenticating etc.

You have my sympathies mate... I spoke to Simon a little while ago- part of the immediate problem is that the bods at BT who know what they're doing only work office hours

But he'll be on to them PDQ tomorrow, and post as soon as he knows anything.

Another oddity is that some are like you- no problems unless they disconnect, others find themselves being disconnected then have problems getting re-connected, others have no problems at all... Weird.

No problem here, been connected for 29 days, 6 hours.

With Xifos (and possibly previous ISP's), if I didn't disconnect "cleanly", for example, I yanked the power cable out of my router, I'd have difficulties reconnecting for anything up to 30-60 minutes. pppd will just cycle round and round, failing to reconnect each time. Though, a quick call (if Xifos ever answered) reveals that the issue was a stale session...as soon as they removed it, the connection come up instantly.

If this were to be your troubles, it could be made worse by sync loss, with your session still sitting open on the radius, causing issues re-authenticating after your line retrains.

Whenever it happened to me (upgrading router firmware usually), I'd just pace around the house while waiting for coffee to brew, worrying that I may never see the net again!

Thanks for your input, but this doesn't appear to be stale sessions- we know about those

Although I suppose it's possible that the recent major BT outage is spawning stale sessions in some way..... maybe.

I'm surprised you had to wait 30 minutes or more- I know the usual recommendation is to wait for 30 minutes, but I've always found 10 minutes to be adequate. Either that or log in/out to the BT test domain, that seems to be an immediate cure, but doesn't give the excuse for a cup of coffee

Oops, spoke too soon. Whilst I wasn't disconnected, I've just had to reboot my router because I couldn't access any sites; took 2 reboots to get it to work. It wasn't just DNS either, as I couldn't access my office VPN via IP address.