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In reply to:
Re-connecting will move you to a different pipe and should, hopefully, resolve things for you. Capacity at IDNet certainly isn't the issue, they added both a new central and the host link on Friday.
Apparently according to Idnet, it's not as simple as that. If it were then they wouldn't be needing to manually distribute their users across pipes.
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If its the BTW round robin system, it "might" connect to a different pipe, no guarantee.
John
Tony Benn...
"Most things in life are moments of pleasure and a lifetime of embarrassment; photography is a moment of embarrassment and a lifetime of pleasure."
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I was told they were blocking connections to force people onto different pipes.
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I must admit I don't know all the ins and outs about the update and how things work ISP wise, but I have had some excellent feedback from Idnet today, both from Simon and the Lady in support.
So I'm happy to wait (within reason) for them to get things sorted. When Idnet is up and running 100% (as most of the time it has been), then it is excellent for online gaming to UK & European servers and no doubt beyond. For me, it's worth waiting for all to be sorted.
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I totally agree with you. They have a very good track record of sorting problems.
John
Tony Benn...
"Most things in life are moments of pleasure and a lifetime of embarrassment; photography is a moment of embarrassment and a lifetime of pleasure."
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Getting the load balanced is a right pain. Some time ago BTW did have a project under development that was to do exactly that. For some reason it got abandoned.
John
Tony Benn...
"Most things in life are moments of pleasure and a lifetime of embarrassment; photography is a moment of embarrassment and a lifetime of pleasure."
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In reply to:
Getting the load balanced is a right pain. Some time ago BTW did have a project under development that was to do exactly that. For some reason it got abandoned.
Probably to do with costs?
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There are no error messages in our DSL router, and according to a check carried out by IDNet today there shouldn't have been a line disruption at all during the past few days. Yet we have been experiencing once or twice a day an unresponsive internet connection for up to ten minutes duirng the past few weeks. And during the past 2 days the ping-rates have been 5 times slower than normal.
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The ping times we know about, of course. If you're losing connection, you need to work with support to establish the cause. Running a program like RouterStats may help, particularly if your router doesn't log disconnections.
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In reply to:
So I'm happy to wait (within reason) for them to get things sorted.
Latest RSS:
Some users are still experiencing periods of higher latency (pings) than normal whilst we continue to rebalance our network following the new capacity added on Friday. Apologies to those affected, optimisation is taking a little longer than expected but we are making progress and hope to reach optimum performance within the next 24 hours.
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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