Has anyone else just lost connectivity?

Al

**Edit** Twice!

Edited by deleted (Thu 05-Mar-09 11:56:53)

What do you ping, and do you have a chart? I ping 212.69.36.3 and my last week (average 50ms, interleave) looks like this:

Week of ping

So, all you can say from no problems reported is that people haven't been annoyed enough to bother complaining, not that there have been no problems. Which is why I ask if these things are meant to be fixed now, 'cos they certainly aren't here.

I think you are wrong, a lot of IDNet customers will be gamers and they like nothing better than to get on the forums and complain if things are not going well, if the high ping issue was as widespread as some would have us believe the forums would be full of threads/posts about it.

As you know I have been a IDNet customer for nearly 4 years, I play FPS's regular and can honestly say I rarely suffer with high pings, if I did I would have left years ago.


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Edited by Jack_Hackett (Thu 05-Mar-09 12:15:57)

I ping the name server, 212.69.40.3. I no longer have the charts, once I've sent them off I delete them from my machine.

Not here.

I am not a gamer, but the poor pings which we have been experiencing for several weeks now, especially in the evenings, are an indication that there are still some issues with IDNet's backbones and/or BT IPStream. I think as long as IDNet solely relies on BT IPStream products and backbones the problems will persist. IDNet needs to include other network providers too, to spread the risks and to lower the traffic congestions and costs.

In reply to a post by JNeuhoff:

I think as long as IDNet solely relies on BT IPStream products and backbones the problems will persist. .

If there were a lot of customers experiencing problems the forums would be full of threads/posts about it, look at the TB forums of the well known ISP's that most of us wouldn't tough with a barge pole and compare them to this one, there are a couple of unhappy customers here experiencing problems the rest of us are not having any problems, if you owned IDNet would you spend a fortune when the majority of your customers are obviously happy?


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Edited by Jack_Hackett (Thu 05-Mar-09 15:18:38)

Hi all
as You all know I'am a gamer , at the moment I'am not suffering the dreaded ping problem right now and not for a long time as you know from the previous posts you know the games I play esp frontlines, cod5 , gta4 , etc

Ken

In reply to a post by JNeuhoff:

I am not a gamer, but the poor pings which we have been experiencing for several weeks now, especially in the evenings, are an indication that there are still some issues with IDNet's backbones and/or BT IPStream. I think as long as IDNet solely relies on BT IPStream products and backbones the problems will persist. IDNet needs to include other network providers too, to spread the risks and to lower the traffic congestions and costs.

Well I moved back to Zen and my pings returned "Normal", so at least I know it wasn't my exchange.
To be fair to Idnet, Simon had kept in contact and was interested in how my connection now was - so fair play to him.

I will say although my pings are now stable and not doing the "cyclic" high then low thing as they were up until the point I left. Although I now have solid ping stability they are not as good as Idnet's were to my fav Dutch TF2 server when Idnet was on top form.
Often I would have a better Ping than some of the dutch guys.

On average I would see Idnet at 30-45ms, now Zen is at 40-60ms to my favourite TF2 server. I'm just happy i have a steady ping which is under 100ms.

As i said to Simon, I have no doubt I'll return to Idnet as they really suited me, ie good service, reasonable allowance and excellent pings. However I don't know when that will be. If idnet can say that all has been sorted 100% and I don't have to reboot my router "mid game", then in the words of Arnie - I'll be back.

Edited by Vorlon (Thu 05-Mar-09 15:46:23)

In reply to a post by AlanIngus:

Has anyone else just lost connectivity?

I did about an hour ago. Everything is very slow this afternoon/evening. Something is wrong somewhere. Router stats are normal and I don't do ping.